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abdul shaike, after sales manager

abdul shaike

after sales manager·Nissan

India

Diploma, automobile

Work experience

Total years of experience: 18 years, 1 months

after sales manager

March 2014 - Present

Nissan

India

March 2014 - Present

department management, planning, coordination, communication, quality to deliver best results

Company industry:
Automotive Dealership & Distributor
Job role:
Administration

service manager

February 2010 - September 2011

volkswagen

India

February 2010 - September 2011

aftersales customer service, taking care of all the departments related to service like parts, warranty, bodyshop, tools, equipment, quality, and most important customer satisfaction, i am trained at volkswagen centers specially on customer satisfaction.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

team leader

March 1998 - April 2002

Mg brothers pvt ltd

India

March 1998 - April 2002

started my career as service advisor after two years i was promoted to lead the team as a team leader, disturbing the work amoung the team members and monitering work .giving delivery at promised time without rework and total customer satisfaction

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Education

al-huda poly technic college

April 2005

April 2005

Diploma, automobile

India

GPA (point): 1 out of 4

GPA (point): 1 out of 4

i completed my diploma in automobiles of 3years between 2002 -2005

Skills

Microsoft Excel
Expert
Microsoft Excel
Expert
Electrical
Expert
Electrical
Expert
communication
Intermediate
communication
Intermediate
department management
Expert
department management
Expert
planning
Intermediate
planning
Intermediate
quality
Expert
quality
Expert
coordination
Expert
coordination
Expert
feedback and improvement
Expert
feedback and improvement
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Electrical
Expert
Electrical
Expert

Languages

English
Intermediate
Hindi
Expert
Telugu
Expert

Training and Certifications

Training
customer service
volkswagen
Mar 2011