Abdul Shakoor, Sr. Manager ERP

Abdul Shakoor

Sr. Manager ERP

ECS

Location
Pakistan
Education
Diploma, PMP(Project Management Professional) -Certificate
Experience
22 years, 9 Months

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Work Experience

Total years of experience :22 years, 9 Months

Sr. Manager ERP at ECS
  • Pakistan - Lahore
  • My current job since March 2022

 Responsible for implementation of D365-FinOps.
 Responsible for Managing Package Deployment on PROD/UAT (D365)
 Managing BYOD - Deployment of Entities
 Microsoft Dynamics Lifecycle Services (LCS)
 Responsible for Dynamics AX 2012- Current Operations
 Responsible for upgrade and improve company Management Information System
 Responsible for implementing technology requirement & need according to Business Operations.
 Responsible deriving and deployment of SOPs across all business applications.
 Analyzing existing system and re-engineering of the process for identify the fit-gap analysis.
 Responsible for scalability and availability of IT infrastructure
 Backup & Recovery of database and User end training.
 Development of new reports and customization of existing report with required format.

ERP Manager at Shafi Shoes Pvt. Ltd.
  • Pakistan - Lahore
  • October 2019 to March 2022

A Prominent footwear manufacturer and exporter from Pakistan. Shafi Start their operations in June 1998, they are legends of leather Skin processors. They provide leather products to all over the World with production capacity 1 million pair of shoes per year. Shafi other legal entity named URBANSOLE renewed with it is major Brands Pierre Cardin, Urbansole and Exceed. Having more than 40 shoes across the Pakistan.

 Working on Power BI, Shopper Value, Management Reporter & E-Commence
 Working on Dynamics R2, R3, Retail, Master Planning, Production Control AP, AR, GL, SCM, Fixed Assets, HR, Payroll Vertical, HR Compliance.
 Provide knowledge of Microsoft Dynamics ERP and evaluates the business processes against the standard Microsoft Dynamics AX functionality.
 Respond to support requests from Dynamics AX users to ensure the smooth operation of the business functions Requirements.
 Providing ERP training for the new user according to their required.
 Escalate ERP- internal bugs with ERP- Vendor, which not in-house resolved.
 Responsible to integrate information technologies into the company for optimal effectiveness
 Coordination with ERP Deployment Vendor and Supervision of ERP

IT Manager at Uniestate Properties- UAE
  • United Arab Emirates - Ras Al Khaimah
  • September 2016 to October 2020

UniEstate is a Master Real Estate developer that has proven itself a Pioneer in real estate sector providing distinctive services in building Communities, Residential, Commercial, Mixed Use Developments and Leisure projects across UAE. I join Uniestate as ERP Manager and directly reporting to CEO of the company.

Responsibilities.

 Responsible for: Implementation of Dynamics DX 365.
 Managing Dynamics AX 2012 R2.
 Responsible for Integration of Cloud apps and Dynamics 2012 R2.
 Responsible for: Implementation of Facility Management and Integration with AX 2012.
 Analyzing existing system and re-engineering of the process for identify the fit-gap analysis.
 Responsible for scalability and availability of IT infrastructure
 Responsible for to upgrade and improve company Management Information System
 Responsible for enhancement and integration of Cloud base application according to business need.
 Backup & Recovery of database and User end training for new applications.
 Rectification of Error functional or technical.
 Development of new reports and customization of existing report with required format.
 Responsible for Deployment of Management Reporter.

ERP Manager at Borjan Pvt. Ltd
  • Pakistan - Lahore
  • September 2013 to September 2016

I was working as ERP Manager in Borjan Pvtl Ltd a well renowned Retail Shoes company which having more than 120 Stores. In Borjan I performed a Full Life cycle of ERP Implementation which comprise of the following phases: - System study & Analysis, Solution Design, Storing Boarding, UAT (Users acceptance Test), User Functional Training and Final Go live.

Principally I am Microsoft Dynamics AX ERP System which is implemented with its following modules- AP, AR, GL, Fixed Assets, SCM, HR, Payroll, Budgeting, Management Reporter, Role Center, Leave Management and Web Portal.

Functional Job Responsibilities

 Enable all kind of Organizational business process in Microsoft Dynamics for facilitating flow of information so business decisions can be data-driven.
 Scalability and availability of ERP system for collecting and organizing data from various levels of organization to provide management with insight into KPIs in real time.
 Designing Role centers with available options in ERP System according to users required KPIs.
 Troubleshoot technical issues; identify modifications and utilization of unaddressed areas for value added in ERP System.
 Analysis and rectification of end users reported issues and guide them their way of use.
 Provide in house training for staff to access and full utilization of ERP system.
 To perform Installation of Hotfixes on Test Server prior to use in a production environment
 Write technical procedures and documentation for the applications including operations, user guide, standard operating procedures.
 Thoroughly understand ERP security subsystem in order to assign appropriate system access to users at different levels throughout the organization.
 Enable workflow automation of business practices in ERP system which is drastically reduces errors, streamline process and prevents tasks from falling through the cracks.

Administrator Job Responsibilities

 Installation of AX-2012 R2 ERP System
 Upgrading AX Hotfixes
 Deploying AX Reports
 Installation of Web portal
 Installation of and integration of Management Reporter
 Installation of Syn Services
 Installation of RTS- certification
 User security in AX
 Database administration of SQL Database Server
 Monitoring Database for its Performance
 Restoring Database Backup
 Supervision of 120 Retail Shops
 Managing Discount, Loyalty and Data syn in Retail Network

IT Manager at Diamond Group of Industries
  • Pakistan - Lahore
  • August 2001 to September 2013

Manager Information Technology
Diamond Group of Companies (www.diamondfoam.com) August 2001 to May 2013

My capacity as IT head with the following responsibilities
• Leading as a Project Manager with SoftConsults team for the implementation of ERP System
• Consulting with ERP Users making sure system are satisfactory, functional and in line with business requirements
• Resolve issues related to implementation groups, vendors and users
• Investigating and re-engineering management information system processes
• Evaluates and recommends changes to current and future ERP system requirements to meet organizational needs.
• Review and report progress to the Executive Steering Committee and ensure that project goals are achieved
• Ensure compliance to project budget and schedule and assure quality and timely completion of the deliverables
• Responsible for all local and foreign IT Operations and their availability.
• Leading in the planning, implementation, additions, deletions and major modifications in the IT infrastructure
• Supervise troubleshooting, systems backups, archiving and disaster recovery and lead it with expert support



Management and Communication Skills

• Effectively communicate relevant IT-related information for CEO.
• Excellent organizational, planning and time management skills.
• The ability to work well with others and lead a team
• Initiate and improvements in all areas of IT responsibility
• Responsible for reviewing advance technologies and take a key roll to make decision for advance steps.
• Identifying and providing a standard gathering information for use in trend analysis and reports information to
Company management.

Education

Diploma, PMP(Project Management Professional) -Certificate
  • at Oranet - Oracle University Training
  • April 2009
Diploma, DBA( Database administration) 10g
  • at Oracle University Lahore
  • May 2008

Oracle Database Adminstrations Back & Recovery Performance & Tuning Recovery Catalog (Rman) Tablespces,Datafile Phydcial & Logical Structure

Diploma, Managment Skill for IT Professional
  • at PITB(Punjab Information Board of Technology)
  • December 2006

1 Management & Managerial Roles, Management Functions and Process, Skills needed at different management levels 2 Understanding Personality, Perception and Job attitudes, Motivation, Group Dynamics 3 Organizational Culture, Workforce Diversity, Cross Cultural Skills, Strategic Alliances in Competitive Environment

Diploma, Windows 2000
  • at ICT-Institute of Computer Technology
  • August 2002

MCP(Microsoft Certified Professional)

Diploma, OCP(Oracle Certified Professional) 8i
  • at Institute of Computer Technology
  • June 2002

OCP(Oracle Certified Professional) DBA Track

Diploma, DCS(Diploma in Computer Sciences)
  • at PBTE(Punjab Borad of Technical Education)
  • August 1994

Diploma in Computer Applications

Master's degree, Compjter Sciences
  • at Preston University - Islamabad
  • December 1991

MCS (Master of Computer Sciences)

Specialties & Skills

IT Management
Oracle Forms
IT Project Management
Microsoft Dynamics
Database Administration
Oracle 8i
Oracle Developer 2K
Visual FoxPro 6-8
RedHat Linux 5
WServer2000, 2003, NT, XP, 98
Oracle Financial R12
Oracle Database 10g
ISA Server 2000, MDaemon , FTP
Management Report AX
Microsfot Dynamics AX 2012 R3
SQLSERVER R2
Dynamics D365

Languages

English
Expert
Urdu
Expert
Arabic
Intermediate

Memberships

AXUG - Dynamics AX User Group www.axug.com
  • Voluntary Error solution Provider
  • September 2013

Training and Certifications

Oracle Database Administration 10g Workshop I (Training)
Training Institute:
Oracle Database Administration 10g Workshop II
Project Management Professional (PMP) (Certificate) (Training)
Training Institute:
OraNet institute
• Oracle E-Business Suit (R12) General Ledger, Accounts Payable, Accounts Receivable, Supply Chain (Training)
Training Institute:
• Oracle E-Business Suit (R12) General Ledger, Accounts Payable, Accounts Receivable, Supply Chain
Management & Soft Skill Development for IT Professional (Training)
Training Institute:
Management & Soft Skill Development for IT Professional

Hobbies

  • GYM
    Runner up - Walter Class University Boxing tournament