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Abdulaleem Alsolami, Retail Flagship Manager

Abdulaleem Alsolami

Retail Flagship Manager ·ZAIN KSA

Saudi Arabia

Master's degree, MBA

Work experience

Total years of experience: 19 years, 3 months

Retail Flagship Manager

December 2015 - Present

ZAIN KSA

Jeddah, Saudi Arabia

December 2015 - Present

Company industry:
Telecommunications
Job role:
Sales

Retail Flagship Supervisor

September 2012 - December 2015

ZAIN KSA

Jeddah, Saudi Arabia

September 2012 - December 2015

To supervise Sales Team and ensure all needed tools and equipment are ready and to prepare/provide the sales report to the retail coordinator, to Provide elite “One Stop Shop” concept.

Company industry:
Telecommunications
Job role:
Sales

Retail Customer Service Consultant

March 2011 - September 2012

ZAIN KSA

Jeddah, Saudi Arabia

March 2011 - September 2012

To provide sales & customer services to end consumers and to insure the monthly targets achievements.

Company industry:
Telecommunications
Job role:
Sales

Customer Service Representative

March 2008 - March 2011

ZAIN KSA

Jeddah, Saudi Arabia

March 2008 - March 2011

Serves customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining database them, and provide resolution.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Specialist communications services

November 2006 - September 2007

Dar Al-Arkan Estate Development Co.

Riyadh, Saudi Arabia

November 2006 - September 2007

Serves customers by providing product and service information, resolving product and service problems.

Company industry:
Real Estate
Job role:
Customer Service and Call Center

Education

University of Jeddah

May 2019

May 2019

Master's degree, MBA

Saudi Arabia

GPA (point): 4.60 out of 5

GPA (point): 4.60 out of 5

King Abdulaziz University

April 2014

April 2014

Bachelor's degree, Mass Communication (Public Relations)

Saudi Arabia

GPA (point): 4.35 out of 5

GPA (point): 4.35 out of 5

Public Relations (PR) is about managing communications, reputation, perceptions and relationships for organisation. It means attracting and retaining the support of customers, employees, investors, communities and other groups critical to a business’s success.

Skills

Leadership Communication

Expert

Sales

Expert

Customer Experience Improvement

Expert

Supervisory Experience

Expert

Management

Expert

Computer Knowledge MS Office, etc.

Intermediate

Leadership

Intermediate

Negotiation Skills

Intermediate

Ability to produce the best result in pressure situation

Intermediate

Ability to persuade the people

Intermediate

Good analytical and problem solving skills

Intermediate

Ability to motivate people and deal with multicultural and multilingual people

Intermediate

Unmatchable communication skills in written and verbal both

Intermediate

Strong motivational and logical skills

Intermediate

Time Management

Intermediate

Leadership Communication

Expert

Sales

Expert

Customer Experience Improvement

Expert

Supervisory Experience

Expert

Management

Expert

Languages

Arabic

Expert

English

Expert