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Abdulaleem Alsolami, Retail Flagship Manager

Abdulaleem Alsolami

Retail Flagship Manager ·ZAIN KSA

Saudi Arabia

Master's degree, MBA

Work experience

Total years of experience: 19 years, 2 months

Retail Flagship Manager

December 2015 - Present

ZAIN KSA

Jeddah, Saudi Arabia

December 2015 - Present

Company industry:
Telecommunications
Job role:
Sales

Retail Flagship Supervisor

September 2012 - December 2015

ZAIN KSA

Jeddah, Saudi Arabia

September 2012 - December 2015

To supervise Sales Team and ensure all needed tools and equipment are ready and to prepare/provide the sales report to the retail coordinator, to Provide elite “One Stop Shop” concept.

Company industry:
Telecommunications
Job role:
Sales

Retail Customer Service Consultant

March 2011 - September 2012

ZAIN KSA

Jeddah, Saudi Arabia

March 2011 - September 2012

To provide sales & customer services to end consumers and to insure the monthly targets achievements.

Company industry:
Telecommunications
Job role:
Sales

Customer Service Representative

March 2008 - March 2011

ZAIN KSA

Jeddah, Saudi Arabia

March 2008 - March 2011

Serves customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining database them, and provide resolution.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Specialist communications services

November 2006 - September 2007

Dar Al-Arkan Estate Development Co.

Riyadh, Saudi Arabia

November 2006 - September 2007

Serves customers by providing product and service information, resolving product and service problems.

Company industry:
Real Estate
Job role:
Customer Service and Call Center

Education

University of Jeddah

May 2019

May 2019

Master's degree, MBA

Saudi Arabia

GPA (point): 4.60 out of 5

GPA (point): 4.60 out of 5

King Abdulaziz University

April 2014

April 2014

Bachelor's degree, Mass Communication (Public Relations)

Saudi Arabia

GPA (point): 4.35 out of 5

GPA (point): 4.35 out of 5

Public Relations (PR) is about managing communications, reputation, perceptions and relationships for organisation. It means attracting and retaining the support of customers, employees, investors, communities and other groups critical to a business’s success.

Skills

Leadership Communication
Expert
Leadership Communication
Expert
Sales
Expert
Sales
Expert
Customer Experience Improvement
Expert
Customer Experience Improvement
Expert
Supervisory Experience
Expert
Supervisory Experience
Expert
Management
Expert
Management
Expert
Computer Knowledge MS Office, etc.
Intermediate
Computer Knowledge MS Office, etc.
Intermediate
Leadership
Intermediate
Leadership
Intermediate
Negotiation Skills
Intermediate
Negotiation Skills
Intermediate
Ability to produce the best result in pressure situation
Intermediate
Ability to produce the best result in pressure situation
Intermediate
Ability to persuade the people
Intermediate
Ability to persuade the people
Intermediate
Good analytical and problem solving skills
Intermediate
Good analytical and problem solving skills
Intermediate
Ability to motivate people and deal with multicultural and multilingual people
Intermediate
Ability to motivate people and deal with multicultural and multilingual people
Intermediate
Unmatchable communication skills in written and verbal both
Intermediate
Unmatchable communication skills in written and verbal both
Intermediate
Strong motivational and logical skills
Intermediate
Strong motivational and logical skills
Intermediate
Time Management
Intermediate
Time Management
Intermediate
Leadership Communication
Expert
Leadership Communication
Expert
Sales
Expert
Sales
Expert
Customer Experience Improvement
Expert
Customer Experience Improvement
Expert
Supervisory Experience
Expert
Supervisory Experience
Expert
Management
Expert
Management
Expert

Languages

Arabic
Expert
English
Expert