Abdulaleem Alsolami, Retail Flagship Manager

Abdulaleem Alsolami

Retail Flagship Manager

ZAIN KSA

Location
Saudi Arabia - Jeddah
Education
Master's degree, MBA
Experience
17 years, 1 Months

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Work Experience

Total years of experience :17 years, 1 Months

Retail Flagship Manager at ZAIN KSA
  • Saudi Arabia - Jeddah
  • My current job since December 2015
Retail Flagship Supervisor at ZAIN KSA
  • Saudi Arabia - Jeddah
  • September 2012 to December 2015

To supervise Sales Team and ensure all needed tools and equipment are ready and to prepare/provide the sales report to the retail coordinator, to Provide elite “One Stop Shop” concept.

Retail Customer Service Consultant at ZAIN KSA
  • Saudi Arabia - Jeddah
  • March 2011 to September 2012

To provide sales & customer services to end consumers and to insure the monthly targets achievements.

Customer Service Representative at ZAIN KSA
  • Saudi Arabia - Jeddah
  • March 2008 to March 2011

Serves customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining database them, and provide resolution.

Specialist communications services at Dar Al-Arkan Estate Development Co.
  • Saudi Arabia - Riyadh
  • November 2006 to September 2007

Serves customers by providing product and service information, resolving product and service problems.

Education

Master's degree, MBA
  • at University of Jeddah
  • May 2019
Bachelor's degree, Mass Communication (Public Relations)
  • at King Abdulaziz University
  • April 2014

Public Relations (PR) is about managing communications, reputation, perceptions and relationships for organisation. It means attracting and retaining the support of customers, employees, investors, communities and other groups critical to a business’s success.

Specialties & Skills

Leadership Communication
Customer Experience Improvement
Supervisory Experience
Management
Computer Knowledge MS Office, etc.
Leadership
Negotiation Skills
Ability to produce the best result in pressure situation
Ability to persuade the people
Good analytical and problem solving skills
Ability to motivate people and deal with multicultural and multilingual people
Unmatchable communication skills in written and verbal both
Strong motivational and logical skills
Time Management

Languages

Arabic
Expert
English
Expert