Sales Key Account Manager Corporate & Goverment
Shabakah Net
Total years of experience :28 years, 4 Months
Working as Corporate Sales Senior Manager - Western Region (ISP & IT Solutions) in Shabakah Net - AL-Rajhi Saudi Group, since November 2003 to date. Company is one of the best ISP in the kingdom having more than 10 branches and first IT company in ME having 3 ISO certifications i.e. ISO 9001 - Quality,
ISO 20000 - IT Service management and ISO 27001 - Information Security Management System (ISMS)
With additional to my main job I work as a Branch manager for western region and Western Region Sales manager from 2004 to 2010
Major responsibilities
• To develop new clientele for various IT Technologies and Solutions
• Understanding and assessing client requirements, proposal and presentation sharing with clients and customizing solutions
• Building & Management of Business relationship
• Explore new market in West Region in KSA
• To dig out relevant information about the companies through internet to build up channel partnership & to find out prospective customers.
• Leader of sales team in western region
• Open new sales channels, business partner and distributor
• Managing sales and technical process, help to solve nay problems, sending progress report to management
• Managing new vender and supplier
• Managing public relation and arranging marketing events
• Selling company services and products for large enterprises include pre and after sales activities
• Support sales teem to open and close business deals
• Report for managements and Building
• Project Management
• People Management & Coaching
•Supporting customers after sales and solving theirs problem
•Trains user to use online application and email
•Market Survey, Analysis and Prepare marketing strategies for the sales team
•Liaison with client IT team and management staff to understand their line of business and provide them with the right solutions
•Prepare Techno-Commercial Proposals as per client requirements
•Negotiation and finalizing on major contracts
•Make necessary internal scope and schedule of work and raise job order
•Assisting in the execution of projects
•Make necessary co-ordination between the client and our technical team to do the final acceptances
•Regularly interact with the clients and follow up, after sale activity and suggests for updates / modifications with new technology
•Follow up on over-due payments and co-ordinate to schedule the payments
•Assigning seminars & road shows and special promotions
•To keep update with the latest technologies and venders
•Monitor and report competitive activates and co-ordinate with our management for the best solution to compete them
•Develop vendors and subcontractors relationship
•Develop, training and assisting business channel partner to promote our services and solutions to certain
•Analyzing of Department requirements and coordinate with IT programmers for solutions and Developments
•Installation and Configuration of the programs
•Technical support and Training users
•Producing Queries based reports for decision taking by the management
•Direct access to database tables for correction
•Sharing data with consultant and subcontractors for date verification and cross checking
•Coordinate with consultant for SOQ’s approval, checking and verification subcontractor’s invoices for payment
•Analyzing different department requirement for hardware and software
•Designing and programming department requirement
•LAN supervisor
•Training user and technical support
Computer Since