Total Years of Experience: 5 Years, 2 Months
August 2019
To Present
Technical Support & Call Center Specialist
at Sejel Technology LTD.
Location :
Saudi Arabia - Jeddah
Systems Repairing, Software, Hardware maintenance, Call Center Specialist Support.
June 2018
To August 2018
Technical Support
at Jeddah Municipality
Location :
Saudi Arabia - Jeddah
o Communicate with infrastructure staff to solve computers problems. o Dealing with director of department & coordination for reform & problem solving . o Hardware maintaining, checking faulty buses & motherboards. o Computers management in infrastructure & supervision. o Networks fixing & maintaining contexts; networking servers & clouds storages. o Software custody & interest of each machine for updates, anti-malwares & cleanings. o In-depth of interest in errors/bugs in software for fixes & improvements to avoid long processes. o Maintenance & interest of upcoming new devices in advance.
April 2016
To July 2016
Salesman
at Jarir Bookstore
Location :
Saudi Arabia - Jeddah
o Supervision of electronic devices & laptops. o Customers’ guidance to buy best, & make sure they are satisfied. o Help customers make decisions of purchasing. o Explain differences in hardware advantages to assist buyer.
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