Business Consultant
SIERA Services
Total years of experience :17 years, 2 Months
Focusing on Startups, SME, and other assigned projects
Providing entrepreneurs with consultancy and first-hand advice, mentoring and supervision
Conducting feasibility studies and business plans
Analyzing and evaluating current performance and policies, to advise and implement enhancements.
Sourcing, screening, and setting interviews for new employees
Contributing in setting up Human Resources Plans
Contributing in setting up Marketing and Social Media Campaigns
Developing and maintaining manpower plan and working with sectors on manpower forecasts to create talent pipeline
Reviewing and updating recruitment process as well as potential hires checklist
Assisting in onboarding of new employees
Initiated e-Interview and e-Committee
Contributed in preparations and documentation for Abu Dhabi Award for Excellence in Government Performance
Contributed in preparations and documentation for internal excellence award “Al Shara”
Monitoring the labor market to understand why people join or leave organizations and accordingly conduct analysis to advise the HR director
Managing external recruitment initiatives for UAE nationals such as recruitment fairs
Contributed in the Full-Time Equivalent (FTE) project for all existing positions in the organizational structure
Contributed in the new organizational structure project
Providing expert guidance and advice on sourcing channels and talent attraction methods
Reviewing the annual budget for the department
Database reviewing, validating, and updating for all employees data on Oracle HRM and iRecruitment
Working closely with employees relations section in maintaining employees data correctly
Managing outsourcing services current providers as well as HR consultancy services providers
Designation Chronology:
• Oct 2008 - Present:Corporate Training & Assessments Coordinator
• Oct 2007 - Oct 2008: Work Readiness Program: Computer Faculty & Team Leader
• Oct 2006 - Oct 2007: Senior Admin Assistant & Technical Support Coordinator
Inducted as an ICDL Tester & Technical Support and moved up the career trajectories to merit promotion to the position of Corporate Training & Assessments Coordinator.
Highlights & Responsibilities as Corporate Training & Assessments Coordinator:
• Effectively implementing Summer Challenge project, a joint venture program between Abu Dhabi Educational Council and CERT for 3 years in the capacity of project coordinator.
• Successfully obtaining international accreditations and partnership to achieve well-rounded success countries worldwide.
• Defining operational plan, training strategy, preparing training budgets, customizing training program to best suit client specifications.
• Creating a robust learning & development processes, drafting presentations, e-newsletters, and brochures and coordinating and facilitating corporate-wide training through effective marketing.
• Facilitating specific training programs to help workers maintain or improve job skills, providing leadership training and a variety of HR classes.
• Analyzing client requirements, customizing programs as per budget & proposal and coordinating with finance, facilities and suppliers for timely delivery.
• Constantly updating the current training materials & courses in line with corporate and industry developments, designing manuals & course materials such as handouts and visual materials.
• Conducting assessment to define and implement the most appropriate training delivery mechanisms and assigning instructors to conduct training.
• Fulfilling adhoc requirements pertinent to pre-employment and promotional assessments across several positions including Psychometric, IT, Business Communication, and English.
Responsibilities as Work Readiness Program: Computer Faculty & Team Leader:
• Evaluated comprehensive training requirements and designed modules targeting cross section of employee hierarchy, addressing primary requirements of qualitative up gradation, initiation and cross disciplinary training.
• Coordinated with divisional heads to create and monitor tangible performance measurement parameters quantifying efficaciousness of training programs and effecting requisite modifications in the same.
• Managed the set up of the ICDL testing center in the prison, delivered training for students on Information Technology and soft skills.
• Conducted team meetings, obtaining feedbacks, designed training schedules, maintained training records and a database of training programs to ensure that training materials are delivered consistently and that best practice is shared across teams.
Responsibilities as Senior Admin Assistant & Technical Support Coordinator:
• Led the establishment, managed day to day ICDL Centre operations -technical/administrative and customization of turnkey IT solutions, for strategic business units of Database, Hardware/Software, and Networking, etc.
• Evaluated organizational requirements to initiate standard operating procedures, best practice tools, and instituted KPIs, and scheduled training sessions for regular up gradations in technology, services and products.
• Assisted in developing and planning annual training calendars, monitored and reported on activities, costs, performance and other issues of strategic and operational relevance as required.
• Ascertained staff training needs post discussions with various department heads, coordinated and administered training activities as per formulated plans.
• Provided training for ICDL, and IC3 modules and supervised ICDL testing, liaised with respective departments for resources and tracked program efficiency after delivery.
Key Responsibilities:
• Maintained and developed the sections management information systems and databases for statistical applications in Headquarter and its branches.
• Streamlined the filing system for documents, general correspondence, reports and statistical papers and archiving records.
• Provided technical and administrative support to the professional officers in their handling of planning applications, enforcement investigations to ensure the efficient and effective delivery of the census service to meet governmental charter requirements, various deadlines and performance targets.
• Efficiently handled central office systems, ensured that records are accurate and consistent with relevant departmental procedures.
• Compiled summary figures and generated statistical reports for the Department at every stage of the job.
Other Professional Experience;
• Nov 2005 - Jan 2006: Technical Support & Trainer, FOHMICS INC, Census 2005
• Oct 2001 - Mar 2003: Sales Associate, Virgin Megastores
Course Content: • Systems Analysis and Design • E-Business • Database Management Systems • IT Management • Business Application Programming • Business Administration • Artificial Intelligence in Business • Marketing • Decision Support Systems • Economics • Information Security • Financial Management & Accounting Other Professional Trainings & Certifications: • Psychological Assessment Training Level A & B, British Psychology Society BPS - Jan 2011 • Project Management Professional PMP, PMI -Cambridge Education- Jan 2011 • 6th Annual Teacher Education Conference - Feb 2008 • Education without Borders, Emirates Palace -2009 • Psychometrics Assessments Administrator, Arabian Assessment & Development Center - Feb 2009. • Instructional Skills Workshop, Dr. FaridElyahky - Apr 2008 • SKEPSI Conference 2008 - Feb 2008 • Engaging the 21st century Student Conference, Educational Technology by Marc Prensky - Mar 2008 Other Technical Courses: • Certified Training Professional, CTP, ICDL GCC -Dec 2009 • ICDL Certified, CERT - Nov 2006 • VB.NET, ADO.NET, ASP.NET 2005, ExecuTrain - may 2005 • Oracle 10g Developer, ExecuTrain - Aug 2005 • Authorized ICDL Tester / Administrator, ICDL GCC - 2006 & 2008 • IC3 Certified, CERT - Jul 2008