Abdulaziz Alamri

• Implemented a Material Defects Report (MDR) dashboard integrated with ERP, enabling real-time tracking
and increasing KPI performance from 24% to 80%.

• Applied quality control and process improvement tools, optimizing workflows and achieve a measurable
reduction in defects.

• Gained practical experience in ERP systems, procedure updates, and quality documentation, including
Quality Management Plans (QMP) and Quality Inspection Work Instructions (QIWI).

• Collaborated with cross-functional teams in quality, manufacturing, and procurement to align on quality
goals and ensure timely issue resolutions.

• Coordinated with content creators to deliver high-quality content on schedule, ensuring smooth platform
operations.

• Promoted platform offers to customers, boosting subscriptions and engagement, increasing sales by 25%.

• Resolved client issues proactively, enhancing satisfaction and fostering long-term relationships.

• Developed account strategies to expand client engagement and satisfaction.