Total Rewards Manager
Abdulla Fouad Company
Total des années d'expérience :15 years, 0 Mois
• Directing the Compensation department with 4 specialised-team members covering Performance Management, Rewards, Talent Management, and Organisation Design.
• Collaborating with the executive management to design practices in Rewards, Performance Management and Training; aiming to increase productivity and morale of the employees.
• Developing benefits plans that contributes to lowering turnover by 10% and improve the employees’ engagement.
• Conducting compensation market survey with external consultants to evaluate the current position of the Group salary line and make an adjustment when needed.
• Improving the current organisation structure by suggesting a dynamic structure to low performing divisions that contributed to the growth of business and utilising all workforce.
• Coordinating with the executive team to identify skill gaps of the employees and building training programmes to improve employees’ performance.
• Managed a team to operate the HR department to serve and support over 500 multinational employees working at various campuses across Saudi Arabia.
• Introduced and executed compensation strategies that contributed to 15% improvement in staff performance and retention.
• Succeeded in reducing employees’ complaints by 50% through introducing a new communication channel that is designed to link support staff and employees on campuses.
• Improved the integration between HR units which helped improve the team performance and communication by 30%.
• Managed compensation satisfaction and engagement surveys and benchmarked it against other companies in the same industry.
• Focused on improving the employees’ morale and loyalty through organising events such as Open House Q&A, sites visit, and events.
• Managed the team to run the compensation function for over 20k employees.
• Controlled staff cost budget, monitored the financial performance for projects and departments, and advised managers on the deviations between the budget and actual spending.
• Collaborated with external consultants to create wage structure and grading system for the entire organization.
• Supported the Organisation Department team in creating job descriptions and job evaluation for over 50 job categories.
• Managed and planned HRIS transformation from Baan to Oracle, monitored the implementation progress, and regularly updated the management team with the resources required to operate the new system.
• Simplified the payroll process through improvements in timesheet submission, leave requests, incentive requests, and EoS settlements; achieved an increase of 15% in accuracy and 20% less time spent on day to day tasks.
• Generated an operational manual for the rewards department that included company policies (i.e. severance pay, vacation entitlement, incentive).
• Oversaw the performance evaluation function by designing appraisal forms, coached managers on the best practices to evaluate their employees, and consolidated annual dashboards for pay increases, training programmes, and performance bonuses.
• Consolidated HR metrics to produce dashboards that present the effectiveness of support departments (i.e. Finance, HR, Logistics, IT);
• Succeeded in conducting market surveys and in building the salary scale for companywide.
• Oversaw the entire payroll process for over 20K employees from ensuring accuracy of the entries, timesheets, pay changes, and deposits to the bank accounts.
• Designed rewards policy that included EoS, Leave, pay for performance, advance payments, and merit pay.
• Collaborated with the performance management team to align performance review with the salary increments on a monthly basis.
• Resolved employees’ discrepancies concerning payroll, vacation, EoS settlements, and labour office disputes; analysed employees’ data and advised management on practices to reduce employees’ turnover and absenteeism.
• Demonstrated commitment in meeting deadlines and awarded the Employee of the Year in 2007.
• Handled full operational of all accounting functions (i.e. preparing entries, general ledger postings, preparing financial statements, cash book) and maintained accurate financial databases.
• Facilitated smooth execution of annual audits of the organisation and coordinated with external auditors to perform the audit duties whilst ensured that the audit recommendations and conclusions are implemented.
- Delivered a strategy to improve the change management approach to one of the major health provider in Saudi Arabia. - Collaborated with an international team to develop go-to-market strategy for start-ups in the UK. - Participated in team-building workshops that focused on shaping leadership capabilities. - Graduated with Distinction in November 2020.
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