Senior Processor
American Express
Total years of experience :4 years, 8 Months
Create and update merchant records on System as received from Electronic Delivery Channel and Merchant Relations Department.
Managing points of sales based on bank update and Electronic Delivery Channel internal memos.
Preparing official letters to local banks in order for them to activate point of sales and prepare the manual plates for merchants.
Review the non-received (SAMA) Saudi Arabian Monetary Agency. agreements list and require the copies from Merchant Relations Department to ensure banks validated these bank accounts.
Archiving and filing all documentations related to new merchants, legal letters and internal memos.
Implementing all banking services through call center.
125 Academic units full time Courses included: Systems Analysis and Design, Database Management, Business Application Programming, Management Information Systems, Spreadsheet Modeling, Electronic Commerce, Business Strategy and Policy. Excellent academic background and knowledge of business and management principles Ability to analyze business processes and assess information requirements, designing and developing information systems Technical skills: Oracle, MySQL, Python, Wireshark for analyzing system & network data traffic, MS Visio.
Completing the requirements for the Microsoft Support Specialist Diploma (Network & Maintenance) with classification of Good. Completing Microsoft Approved Course: Maintenance a Microsoft windows server 2003 environment. Completing Microsoft Approved Course: Managing a Microsoft windows server 2003 environment.