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Abdulaziz alrajhi, Administrative Specialist

Abdulaziz alrajhi

Administrative Specialist·Roshn Real Estate

Saudi Arabia

Bachelor's degree, Tourism And Hospitality Management

Work experience

Total years of experience: 4 years, 11 months

Administrative Specialist

January 2023 - Present

Roshn Real Estate

Riyadh, Saudi Arabia

January 2023 - Present

Maintained detailed administration and office procedures to improve accuracy and efficiency.

Exceeded assigned goals by partnering with staff to implement best practices.

Received and screened high-volume internal and external communications, calls and email.

Greeted customers promptly and professionally, providing friendly, Knowledgeable assistance.

Gathered data to create Excel spreadsheets for customers information management.
Company industry:
Real Estate
Job role:
Administration

Cabin Crew

June 2024 - December 2024

Saudia Airlines

Jeddah, Saudi Arabia

June 2024 - December 2024

Company industry:
Airlines
Job role:
Hospitality and Tourism

Cusomer Service

June 2022 - September 2022

VFS Global

Riyadh, Saudi Arabia

June 2022 - September 2022

Help customers with complaints and questions.

Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
Company industry:
Administration Support Services
Job role:
Administration

Crew Memeber

July 2016 - July 2017

Mcdonald's

Riyadh, Saudi Arabia

July 2016 - July 2017

Takes orders, answers questions about the menu and food

Operated cash register to take payments and process orders.

Achieved excellent customer service by greeting customers and meeting quality expectations.

Acted as team player by helping colleagues finish their tasks.

Addressed questions, concerns and complaints of customers
Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Education

King Saud University

August 2022

August 2022

Bachelor's degree, Tourism And Hospitality Management

Saudi Arabia

GPA (point): 4.13 out of 5

GPA (point): 4.13 out of 5

Comprehensive understanding of core hospitality and tourism operations, including hotel management, food & beverage services, event planning, and sustainable tourism practices. Developed strong business acumen in areas such as revenue management, marketing strategies, financial analysis, and human resource management specific to the industry. Acquired essential soft skills like customer service excellence, cross-cultural communication, problem-solving, and team leadership in a dynamic service environment.

Skills

Microsoft Excel
Expert
Microsoft Excel
Expert
Responsibility
Expert
Responsibility
Expert
Flexibility
Expert
Flexibility
Expert
Punctuality
Expert
Punctuality
Expert
Team Player
Expert
Team Player
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
OFFICE PROCEDURES
Expert
OFFICE PROCEDURES
Expert
SPREADSHEETS
Expert
SPREADSHEETS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate

Languages

English

Expert

Arabic

Native Speaker