IT Specialist
Crusie Saudi (a PIF Company)
Total years of experience :3 years, 7 Months
• Managed IT infrastructure, both on-premise and cloud servers, networks, and device systems, ensuring optimal performance and security.
• Implemented security protocols, including firewalls and endpoint protection, to secure company data against threats.
• Administered Microsoft 365 suite, managing aspects of Exchange Online, and SharePoint Online. Responsible for the creation and management of user accounts and access controls.
• Oversaw the deployment and administration of Intune for efficient and secure management of mobile devices.
• Designed and successfully implemented an email encryption gateway, enhancing data confidentiality and integrity.
• leading and developing the company’s tour website, aligning it with business objectives and user needs.
• Manage VMware virtualization technologies for server and desktop visualization on a private cloud.
• Administer Sophos firewall, including configuration and maintenance of firewall policies.
• Administer Windows servers, including backup and Active Directory management.
• Create and manage user accounts and access control.
• Design and implement efficient end-user feedback and error reporting systems.
• Lead the development and implementation of a new system using Flutter, MS SQL Server, and ASP.Net API with a focus on high-quality software engineering processes.
• Test new systems, report bugs, and provide training for end-users.
• Identify, understand, and plan for organizational and human impacts of planned systems
• Plan system flows from the ground up with UI design and document requirements
• Write technical requirements from a critical phase and interact with software architects to understand software limitations
• Help programmers during system development by providing use cases, flowcharts, UML and BPMN diagrams
• Manage projects and ensure new technical requirements are properly integrated with existing processes and skill sets
• Perform system testing and ensure that new requirements meet business needs
• Implement KPI and performance management systems, and generate data reports to support business intelligence
• Develop and maintain web applications to support business needs
I provided IT mentoring to participants in the Saudi Space Competition and was awarded a certificate for my contributions.
Web developer for the university website. and I got certificate
