IT SPECIALIST
Dr. Hani Abdullah Ragban Clinic
مجموع سنوات الخبرة :4 years, 1 أشهر
• Managed to solve challenges in (Implement a change management process to manage changes to requirements, design, or code. Communicate changes to stakeholders early and often )
• Provided technical support and assistance to co-workers in resolving technical challenges
• Applied technical expertise to successfully troubleshoot and resolve complex network and system issues
• Managed IT operations for 200+ staff, reducing average downtime from 3 days to 1.5 days in 3 months.
• Implemented automation tools to streamline IT operations.
• Installed, commissioned, and integrated Nokia Flex BTS for 2G, 3G, and LTE
• Performed installation and integration of Zain new FTK sites for 5G installation.
• Overseeing the physical installation of Nokia Flex BTS equipment at designated Zain Sophia sites
• Ensuring accurate placement of equipment to ensure optimal functionality and performance
• Upgrade 2G to L900, 4G to L700 5G to N40 and Re-integrate
• Performed radio frequency (RF) planning and optimization tasks for 5G sites.
responsible of labs and computer software data backup
• Monitored system performance and identified potential issues using monitoring tools and logs.
• Troubleshot and resolved hardware and software problems independently
• Installed and configured software applications and operating systems.
• Performed preventative maintenance tasks to ensure system stability and uptime.
• Created and maintained user accounts and permissions.
• Managed and secured network devices and resources.
• Documented IT processes and procedures.
• Reduced IT support tickets by 30% by implementing proactive troubleshooting measures.
لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.