Area Manager, Abu Dhabi Branch
National Bank Of Umm Al Qaiwain
Total years of experience :26 years, 6 Months
Responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives.
Develops new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and retention of account relationships.
Provides leadership, training and supervision; delegates day to day operations to the Operations Officer or other branch personnel.
Responsible for attaining established Bank and branch goals through active participation in sales management.
• To achieve set targets in terms of building assets, liabilities and profit target of the branch for Retail, SME and Corporate (depending on the dominant composition of the business of the Branch).
• To increase the customer base of the branch
• Ensure that local regulatory compliance functions are in place and monitored properly
• Ensure that business risks and controls are well managed
• Compliance with code of conduct.
• Responsible for the Teller and all cash areas in Branch including security, shortages, etc.
• To meet transaction process standards.
• To ensure that branch gets an audit rating of at least “satisfactory”
• To implement key control standards.
• Create and maintain a compliance culture through maintenance of the Compliance
• Risk Management framework (CRM) within the business.
• Coordinate and assist in regulatory and other audits, sample testing of compliance monitoring undertaken by the Compliance Representatives.
• Ensure timely completion of compliance management actions and timely submission of accurate compliance reports, including the execution of monitoring actions.
• To capitalize on cross-sell opportunities.
• To achieve set targets in terms of potential customer and follow-up with phone calls
• To help and organize sales promotions in co-ordination with HOCB, SME, HO Corporate.
• Responsible for ensuring proper Business Continuity Plan (BCP) is in place. All laid down processes in the plan are followed in case of a disaster situation
Manage and support the Head- Corporate Banking to develop corporate business from existing corporate customers and from new relationships in order to meet Bank’s growth objectives.
Accountabilities
• Study the market and customer needs in conjunction with Marketing and Strategic Planning Depts. in order to support the Head of Corporate Banking to develop suitable business strategy.
• Identify target customers both locally and within the region in order to establish a basis for potential business.
• Establish and maintain good relations with key potential Corporate clients, and develop these into successful, ongoing business relationships.
• Keep abreast of developments in the local business environment to spot business opportunities.
• Negotiate corporate deals (e.g. Project Finance) as advised in consultation with the concerned departments on behalf of the Bank, ensuring the Bank’s interests.
To address legal compliance matters in the daily activities of the Bank branch and its operation. Maintain a constant awareness of new and amended Anti-money laundering regulations, and assess their impact on bank secrecy Act. And Know Your Customer KYC Compliance programs within the bank. Monitor activities to ensure compliance with regulation. Review and analyze account-monitoring reports for suspicious/unusual patterns of activity. Assist in implementing changes to products, services, systems and operations to maintain compliance
Division/Department: Commercial
Performs various duties related to stock control using the Materials & Contracts System, including planning controlling and replenishment of all stores stocks as per established policies & procedures.
Activities cover over 90, 000 stock items located at Das Island stores & Mussafah stores with total stockholding of US$ 170 Million.
1.Conducts planned review of plant spares & general engineering items using computer generated stock replenishment report, identifies items for replenishment, determines order quantities & delivery scheduled and prepares purchase requisitions. Identifies items for inclusion on blanket purchase requisitions or phase delivery to reduce stocking levels. Approves purchase requests of up to US $ 10, 000 value.
2.Regularly reviews & updates stock replenishment parameters such as re-order, minimum & maximum stock levels.
3.Reviews materials reservation requests for major overhauls, shutdowns & maintenance jobs.
4.Reviews daily-unfulfilled issue requisitions investigations & dates if unjustified and advises user’s accordingly.
5.Reviews & responds to quires, clarifications & follow up from user’s purchasing, stores etc. regarding nil stock or urgent requirements; order quantity, delivery time, price variations; stock adjustments, write off; etc. maintains close communication & coordination with all concerned.
6.Review & analyses, using computer generated reports, stock values, service level, stock sufficiency, number of stock items, etc. on regular basis for assigned groups.
1.Plans, Directs and supervises the Activities of the Divisional Planning & Information unit.
2.Identifies the division’s requirements of Information Systems and Planning in the area of Contracts, Purchasing and Materials Control.
3.Evaluates performance of existing systems and recommends alternatives.
4.Conducts studies and market surveys.
5.Prepares and Coordinate the Division Annual Operating Budget
•Inspects all existing fixed and mobile plans, equipments an installations in assigned area of responsibility such as; Das Island, Offshore to ensure adherence to the company's established safety rules, standards and codes of practice.
•Audits complain with all safety and environmental protection regulations industrial Incidents/Accidents and writes related statistical and analytical reports.
•Performs other related duties such as; maintaining close liaison with logistics dept. and Fire Section's personal, participating actively in evacuation campaigns, ensuring safe work environment prior to carrying out hot working programs.
•Investigating all industrial accident/Incident involving personnel, plans and equipment including dangerous occurrence in area of responsibility, studies causes and reports to line supervisor recommending corrective measures keeping area management informed. Ensures implementation of approved ones. Prepares monthly statistical reports on incident /accidents, highlighting and analyzing problem areas and recommending preventive measures
•Studies, audits, monitors, inspects and advises on all safety and loss control matters including safety engineering, safety of personnel, systems of work, equipment, buildings, pants and environment in company residential accommodations.
•Responsible for technical evaluation of procurement, maintenance and records of company fire, safety and life saving equipment.
•Conducts loss control training courses, acts as leave relief safety Engineer-Training and duty safety Engineer in Emergency Control Committee (ECC) team.
•Conducts Safety Induction Training Courses for newly employed personnel going to Offshore/Das Island.
Postgraduate Degree in Business Administration from University of Wales - UK
Higher National Diploma in Engineering, from West Glamrgan of Higher Education - United Kingdom, South Wales – 1987.
National Diploma in Mechanical and Production Engineering, from Neath Technical College, United Kingdom, South Wales – 1984.
Certificate in the Communicative use of English as a Foreign Language – Royal Society of Arts, United Kingdom – 1983.
