Collections Manager
AlJabr Financing Corporation
Total years of experience :21 years, 6 Months
• This position is responsible for, but not limited to, the following:
• Manage qualitative and quantitative performance metrics related to customer payments and department performance.
• Act as a business partner with Marketing for establishing proper credit management controls to minimize fraudulent orders and bad debts.
• Focus on continuous improvement initiatives with staff.
• Communicate effectively and professionally with customers and employees.
• Work closely with the sales staff for negotiating extended payment terms.
• Work with accounting staff in support of financial reporting requirements.
• Responsibility for training, developing and coaching a team of A/R professionals. Responsible for day-to-day management of team, including performance management towards established department metrics and company policies.
• Coach a team in communicating and negotiating past due customer accounts.
• Create and maintain an atmosphere in which employees willingly produce at maximum capacity
• Supervise maintenance of preferred staffing levels
• Assign employee responsibilities and maintain job descriptions
• Develop performance standards
• Supervise ongoing employee training
• Complete and administer a yearly merit review with all direct reports
• Develop and maintain a salary administration program and pay competitive wages based on performance
• Plan for and provide opportunities for employee advancement and development
Strategic consulting: including business plan, and sales strategy development.
• Assess and evaluate emotional, behavioral and learning aspects of students to design educational programs.
• Collaborate and coordinate with students, parents and communities in building educational programs.
• Provide ongoing support to educational staff.
• Maintain and manage records, reports and documentation.
• Create and initiate accurate special education class rosters.
Represented Saudi Arabia culture and other festivals of Saudi Arabia.
Helped Saudi student when they come first time to the United States
to open bank account and registered them on Saudi E-services on the Saudi Arabian cultural Mission website.
• A service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, and delivery schedules, merchandising techniques, etc.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.
Deposited revenues generated from company into company bank account, and Collector at the same time.
Provided fiduciary transactions to company accountant.
Public Service Representative.
Assisted in public affairs.
Distributed legal documents to Magistrates.
Master of Business Administration/ Concentrate on supply chain management.
President of Saudi Club club at Ashland University 07/10 - 04/12 International Student of the year 2011
