Team Leader - Retail Banking
Ajman Bank
مجموع سنوات الخبرة :26 years, 9 أشهر
1-Customer Service Management.
2-Cross-Cultural Work Environments.
3-Relationship Management.
4-Sales Forecasting.
5-Business Development.
6-Sales Presentations.
7-Corporate Sales Management.
8-Profit Building & Sales Growth.
Dynamic banking experience reflecting pioneering experience and record breaking performance with Ajman Bank. Recognized as a top performer consistently achieving monthly sales goals.
Recognized talent for implementing strategies to propel a bank to a position of leadership within its respective market.
Strong communication and presentation skills.
Interact well with people of diverse backgrounds, cultures, professional level. Strong team working, communication, leadership, interpersonal and multi-tasking skills.
1-Generating sales from the individual customers, potential dealers & prospective corporate.
2-Conducting various Campaigns for liquidating old & slow-moving stocks.
3-Continues follow-up after the enquiries for concluding the deals.
4-Maximizing the revenue to the company by achieving & surpassing sales targets.
5-Maintaining limited stocks to close the deals immediately.
6-Ensuring collection of payments from the customers, or dealers or banks.
6-Sales analysis and new venders.
• Deliver personalized service over the telephone to customers on various banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solution and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver quality service to our customers to achieve total customer satisfaction.
• Solicit customers’ feedback and identify problem trends for improvement actions.
• Assisting customers with their enquiries, escalate/ re-direct problems when appropriate
• Working in housing loan “SAMPATH SEVANA DAYADA” in rural areas.
Network Administration, Hardware Fundamentals (A+),
General Certificate of Education Ordinary Level (GCE O/L)