عبد الكريم Smaily

• Responsible for overseeing operations of 26 New Orleans Pizza franchise locations to ensure company goals and overall standards are achieved
• Designed, implemented, and managed the overall sales forecasting, planning, and budgeting processes to achieve maximum profit margin
• Developed a business plan and sales strategy maximizing company sales goals and profitability
• Met company’s financial objectives by developing strategic and annual forecasts and budgets, variance analysis, the initiation of corrective actions, and the establishment and monitoring of financial controls developing and implementing strategies to increase average meal checks
• Controlled expenses to meet budget guidelines, and prepared monthly budget reviews
• Recruited, managed, trained, and evaluated the performance of branch managers and assistant managers; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Conducted one-on-one reviews with all branch managers on a regular basis to build more effective communications, to understand training and development needs, and to provide insight for the improvement of sales and activity performance
• Provided timely feedback to senior management regarding performance
• Maintained accurate records of all pricings, sales, and activity reports submitted by branch managers
• Created and conducted proposal presentations and RFP responses
• Controlled expenses to meet budget guidelines, and prepared monthly budget reviews
• Adhered to all company policies, procedures and business ethics codes and ensured that they are communicated and implemented throughout the company
• Ensured consistent food & beverage quality control including minimum quarterly tasting/evaluation of menu items, evaluation of food preparation timeliness (ticket times), in-house dining and evaluation (personally dining in restaurant), competitive evaluation of restaurant market, concept, pricing, and menu selections

• Instructed, trained, coached and developed the restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals.
• Trained new management employees to develop and supervise the crew.
• Responsible for the overall recruiting and hiring of hourly employees, and shift coordinators. Ensured the appropriate staffing of restaurant team to maximize customer service and sales efforts.
• Worked to maximize sales and profits within the restaurant. Total sales responsibility approximately $1.8 to $2 million.
• Responsible for all cash controls and enforcement of Company policies.
• In conjunction with the District Manager, prepared and executed local store marketing, merchandising, sales and promotional efforts to increase sales volume and guest traffic.
• Responsible for ordering, accounting and maintenance of all food and paper inventories.
• Assured that all safety and security procedures are followed within the restaurant.
• Made sure the restaurant is adhering to provincial health and safety standards.

•Created a Hospitality department that was focused on the Food and Beverage sector.
•Worked on new projects and concepts that will be awaiting implementation.
•Successfully worked with a team to establish a synchronized working order and a great working environment.
•Did studies and market research to gain knowledge of the market and what is needed in the Food and Beverage market.
•Created presentation for internal executives and external leaders of different markets to acquire locations for outlets.

Designed, implemented, and managed the overall sales forecasting, planning, and budgeting processes to achieve maximum profit margin. Developed a business plan and sales strategy maximizing company sales goals and profitability. Met company’s financial objectives by developing strategic and annual forecasts and budgets, variance analysis, the initiation of corrective actions, and the establishment and monitoring of financial controls developing and implementing strategies to increase average meal checks. Controlled expenses to meet budget guidelines, and prepared monthly budget reviews. Recruited, managed, trained, consulted and evaluated the performance of branch managers and assistant managers; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Conducted one-on-one reviews with all branch managers on a regular basis to build more effective communications, to understand training and development needs, and to provide insight for the improvement of sales and activity performance. Initiated and coordinated the development of action plans to penetrate new markets. Designed, implemented and managed marketing plans to achieve sales goals; and developed promotional and launching events for the brand. Provided timely feedback to senior management regarding performance. Maintained accurate records of all pricing, sales, and activity reports submitted by branch managers. Created and conducted proposal presentations and RFP responses. Controlled expenses to meet budget guidelines, and prepared monthly budget reviews. Adhered to all company policies, procedures and business ethics codes and ensured that they are communicated and implemented throughout the company.