Telephone Operator
الفندق الفيصلية
Total years of experience :3 years, 0 Months
Work on Avaya System for Inbound Calls.
Re-routing Internal and International Calls.
Handle Emergency Calls and Alarm Systems in All its codes.
Restaurants Reservation and coffeeshops with the 7 ROOMS
System.
Guest Wake-up Call Service.
Handling Guest Inquiries Throw Glowing Chat System.
Manage Statistics and Guest Orders Throw Excel and Word.
Gather Daily Reports and Share it Throw Email.
Handle Customer Experience Difficulties.
Worked on Delivery Hero app for Escalation.
كنت متدرب في فندق الريتز كارلتون