Salma Al-Saggaf

1989 - 2007 (18 years) N.P. C. (Agents for Copiers Sales -Repairs) - Abu-Dhabi
H.R. & P.R. Executive

This company's activity is to promote and sell and servicing photocopy machines (Agents for CANON) as well as office automation in Abu-Dhabi and Al-Ain. Reporting directly to the Deputy General Director with a staff of 70 people, I was responsible for the following tasks: • Maintaining contacts with local authorities (labor, immigration, municipality, chamber of commerce, traffic departments, defense and ministries and arranging legal documents and licenses for the company. Drafting letters, correspondences, memos, contracts, etc )
• Implementing personnel needs (vacation planning, travel arrangements, accommodation leasing, payrolls in collaboration with the accounts department, staff legal status, health insurance, social security, end of service dues. etc ) . Mobilizing and planning staff evaluation and training payroll.
• Recruiting such as placing advertisements, selection of CV's, maintaining data of staff records and files. Entertaining disciplinary, grievances and staff attendance record. Decision making.
• Preparing and maintaining human resources policies, procedures and guidelines consistent with the company's policies and advising and consulting personnel. Assisting management by planning and coordinating staff requirements.
• Monitoring and reviewing employees attendance.
• Managing, organizing and coordinating office activities. Responding rapidly and appropriately to changing circumstances. Demonstrating exceptional communication and interpersonal skills that attribute and serve to the company's functions.

1980 - 1985 (06 years) ALITALIA Airlines (Jeddah, K.S.A)
Senior Sales Executive

This company's activity was in the Sales & Marketing of Passengers & Cargo. Reporting directly to the Sales & Marketing Manager, I was responsible for the following tasks: • Promoting Sales of Tickets and Cargo in the western region of K.S.A. (improving sales up to 50% yearly) . Following up & tracing out clients' lost & found personal belongings.
• Contacting Customers to provide them information about the latest promotions and providing them with brochures. Organizing seminar on the products newly launched. Keeping data of all potential customers and drafting business letters. Coordinating with accounts department for follow up with the customers in regards to invoices and payments. Arranging out-going tours. Handling litigates of lost luggage and cargo.

1976 - 1979 (03 years) Air France (Jeddah, K.S.A.)
Sales and Ticketing Agent

This company's activity was in the Sales of Passengers & Cargo. Reporting directly to the Sales Manager,
I was responsible for the following tasks: • Creating bookings, issuing travel tickets and promoting tourism for France.