IT Infrastructure Manager
Allianz Saudi Fransi Cooperative Insurance co
Total years of experience :17 years, 5 Months
• Responsible for overseeing both the technical and managerial aspects of the organization’s IT department.
• Direct and design company’s IT infrastructure and technology.
• Provide leadership in planning and managing computer operations and production support, systems and network operations.
• Ensure system performance and SLA's are met.
• Manage IT resource requirements to ensure appropriate balance between tactical and strategic demands.
• Manage strategic relationships with key IT product and service providers
• Provide in depth technical expertise for both tactical and operational initiatives.
• Participate in IT strategy planning activities including all IT processes and procedures.
• Responsible of IT Service Management, IT Governance and Service Continuity.
• Comply with SAMA requirements and framework regarding both IT and IS.
• IT budget planning
• Managing/overseeing all IT project, IT digitalization and Cloud computing.
Managing group technical and infrastructure team.
• Provide and design technical solutions for the group companies.
• Manage IT related projects.
• Capacity planning.
• Availability Planning.
• Group companies technical architecture.
In charge of IT department for three brands (VW, Audi and Porsche)
representation in Saudi Arabia.
• Group IT representation for the dealership in the country.
• Managing IT related projects in the region (Hardware and Software).
• Rolling out Group IT solutions and projects.
• Finding proper IT solutions to match brands requirement and needs.
• Act in accordance with Global IT policy, Security and infrastructure standards
defined by the group headquarters.
• Part of Regional Infrastructure Team, to provide infrastructure solutions for
the region.
• Business process gathering and documentation.
• IT Budget maintaining and planning.
• Accountable for IT department strategic planning and future expanding.
"• Global infrastructure and WAN connectivity team member.
• Enterprise firewall Administrator.
• Third level support for WAN connectivity for more than 320 site.
• Technical design and recommendation (Data Center and Connectivity).
• Network management and administration HQ LAN.
• Datacenter and infrastructure management.
• Provide infrastructure technical solutions for the Organization.
• Technical adviser for infrastructure upgrade project overall the worldwide offices.
"• E-health Enterprise Administrator.
• Project engineering and solutions design.
• Medical system infrastructure design and deploy.
• E-Health system capacity design and build.
• Business continuity and disaster recovery design.
• Technical system evaluation and recommendation.
• Hardware department manager (Desktop Support and System administration Team).
• Datacenter design and responsibility.
• Build and design Health system workflow IT requirements and technical challenges.
"
"• Microsoft System Administrator.
• SAN Storage (Dell-EMC, EqualLogic) deployment and administration.
• Hardware monitoring and deployment.
• VMware and Hayper-V Virtualization deployment and administration.
• Datacenter installation and support.
• Backup Operator, Symantec Netbackup Administrator.
• Build and deploy the project infrastructure.
• Group Policy design
"• Help Disk support hardware and software.
• User accounts administration using active directory.
• Appling and management and testing Group Policy.
• Network administration and troubleshooting.
• Monitoring and troubleshooting IT related Systems (CCTV, Door
Access, Attendance, Digital Phone System)-H.ardware and Software.
• Backup operator and tape library management.
• SAN management and Administration.
"
"• Computer maintenance including software and hardware.
• Installing all the Ricoh products including (Copiers, Faxes, Scanners, Printers and Multi Function Products).
• Troubleshooting and maintain Ricoh products for all the models-especially digital machines-, include solving hardware and software problems.
• Testing and troubleshooting installed systems.
• Configure basic network components for wired and wireless networks.
"
Computer Engineering