Administration Assistant
Cleveland Clinic Abu Dhabi
Total years of experience :4 years, 10 Months
Supports human resources processes by administering tests, scheduling appointments, conducting orientation, maintaining records and information. Substantiates applicants' skills by administering and scoring tests. Schedules examinations by coordinating appointments.
An organised, results-oriented Customer Service Professional with an excellent track record of significantly increasing service quality, sales and customer base. Outstanding communication, relationship-building and influencing skills; competent in building customer relationships which inspire confidence and loyalty.
Handle customer complaints, opening and closing accounts, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra step to engage customers.
human Resource Management studies and Business Administration studies