Manoj Kumar Valliyodan

Taking care of the sales with focus on achieving predefined sales target and growth across Abu Dhabi region
and planning daily, monthly and quarterly sales targets and executing them in a given time frame.
Managing all the sales related activity of the branch.
Handling a high volume of customer enquirers and providing a high quality of service to each caller.
Writing up accurate and grammatically correct sales correspondence
Responding to sales queries via phone, e-mail and in writing.
Accurately analyzing and assessing statistical data.
Researched and gathered necessary information for completion of invoices.
Preparing Invoices, Stock Shortage Report & Quotation using the Orion system
Tracking sales orders to ensure that they are scheduled and sent out on time.
communicating with customers in a professional and friendly manner.
Ordering and ensuring the delivery of goods to customers
Supporting the field sales team, delivery team, logistic team & accounts team for smooth work.
Processed daily downloads from ordering system
Carrying out administrative tasks such as data input, processing information, completing paperwork and
filing documents.
Supporting sales promotional campaigns.
Contacting potential customers to arrange appointments
Resolving any sales related issues with customers.
Completing the administrative needs of the Sales Department
Making follow-up calls to confirm sales orders or delivery date
work closely with the Sales team to assess the progress of the department and develop Sales strategy
accordingly.
Assisting other company departments when necessary.
Securing purchase orders.
Scanning administrative records
Maintaining an efficient work environment for all.

Attend training sessions on the procedures and installation of desktop office services, such as the IT Services Staff Desktop Service.
Follow administrative procedures for enrolling new users on such services.
Install computers onto such services and configure the networking & peripherals in a standard way as appropriate to the service. Explain the service to new users.
Act as desk-side, first-line support for staff, and visiting offices as required.
Investigate more complex problems and report all relevant details and information via the appropriate route. This could be to other IT staff in the department, faculty, IT Services, or to a computer hardware supplier.
Troubleshoot hardware and software problems & advise staff and students on hardware and software issues.
Advise on the purchase of new hardware and appropriate Operating Systems.
Receive messages on the IT-information mailing list and pass on and advise the department as appropriate.
Attend campus wide or special interest technical forums to broaden knowledge and understanding of IT in general and on campus.
Reinstall an operating system e.g. Windows XP / Windows 2000/Linux
Give limited application support on core applications e.g. Microsoft Office
Interacted with Single Window admission process through hsCap Software
Using Application Monitoring Module in hsCap take daily report for form range details entry, form sale details entry and filled form details entry.
Distribute application to candidates for plus-one admission and set Seat matrix verification.
Submit the online application for marginal increase of plus-one seats.
Submit candidates application through hsCap Software.
Announce the allotment result to student for admission and submit the non joining report to Department of higher secondary Education.
Download CE-Report Software from the Higher Secondary portal and installing the soft ware.