Abdullah Al Awadhi

• Served as company custodian for SOPs and policies, owning and maintaining a library of 1, 000+ documents in collaboration with 8 business sectors to ensure all remained current, accurate, and audit-ready.

• Led documentation and audit-readiness efforts across 14+ years (2011-2025) of surveillance and certification audits spanning four ISO management systems (QMS, ISMS, EMS, ITSM), maturing audit performance from early-stage major non-conformities to a sustained record of minor-only findings resolved on the spot.

• Designed and maintained end-to-end process flows to improve clarity, accountability, and cross-functional alignment across the organization.

• Drove documentation lifecycle automation through SharePoint, improving version control, approval workflows, accessibility, and audit readiness.

• Collaborated with stakeholders across business units and support functions to analyze processes, identify gaps, and recommend efficiency improvements.

• Ensured continuous compliance with Quality, Information Security, Environmental, and IT Service Management standards through structured documentation and internal audits.