Regional Compliance Manager
Al Rajhi Bank
مجموع سنوات الخبرة :10 years, 4 أشهر
Key Responsibilities as Regional Compliance Manager (2006 - 2011)
- Enabling effective planning, internal controls, corporate governance and operations. Directing the compliance issues to appropriate channels for investigation and resolution.
- Planning and coordinating strategies for accomplishing all conditions authorized by SAMA and fostering sound business relations with SAMA professionals.
- Managing the compliance assessment, analyzed compliance and legal issues, identified and diagnosed requirement for compliance activity across the bank.
- Conducting field visit, ensuring the obligation of the branches and remittance centers, SAMA application instructions and procedures as well as handling the work of the compliance program arranged by branches and switching centers.
- Establishing and overseeing compliance exception reporting processes and approved corrective action.
- Keeping track of key AML regulatory changes to provide feedback pertaining to policy and requisite amendments to upper management.
- Recommending, developing and maintaining the quality of compliance operations and periodic reports for all businesses in the bank on a regular basis.
- Drafting a consolidated SAMA reports on the basis of self-assessment of branch managers as well as a providing periodic reports and corrective measures regarding the violations of rules/regulations in the existing branches and centers of remittances.
- Identify and inform of any changes to legislation and other regulatory requirements relating to AML/CTF
- Responsible for AML program - with oversight of the AML advisory, transaction monitoring/Investigations/ reporting and fraud & Anti-Corruption areas.
Key Responsibilities as Sales Manager (2003 - 2006)
- Implemented and monitored compliance with corporate standards, procedures and regulations.
- Provided complete information regarding the bank’s activities, products & services to new corporate clients.
- Targeted potential clients, expanded current accounts, formulated account strategies, negotiated and developed revenue-generating relationships with clients for enhancing profits and boosting company’s market share.
- Supervised accounts performance and ascertained the compliance of the operational standards with the service level agreements.
- Enhanced correspondent banking relationship and negotiated term and condition to ascertain that they are not prejudicial to the company’s interest.
Key Responsibilities as Customer Service Officer (2002 - 2003)
- Liaised with a host of agents and retail clients, to ensure optimal levels of service and long term business relations whilst adhering to the policies and procedures, service levels and quality.
- Assisted customers in opening bank accounts encompassing saving, current account, investments and long terms deposits accounts and handled all activities related to them.
- Reviewed sales reports prepared by the sales team to measure productivity/goal achievement, and to determine areas of improvement.
- Maintained effective relationship with customers by providing premier customer service, developed a good rapport with the customers and responded promptly to customer issues/problems.
- Assisted customers in filling account opening forms, verified signatures on the forms based on supporting documents and printed/provided account statement to customers.
The MBA program is designed to prepare graduates for successful careers in organizations. The program will enhance critical thinking, increase oral and written communication skills, build appreciation for diverse cultural perspectives, improve decision making in a rapidly changing global environment, and reinforce the application of knowledge and skills in problem solving. Ethics and corporate social responsibility will be woven throughout the curriculum.
Other Training & Certification: - Institute of Banking Course in combat money laundering. - Course of the Institute of Banking with the instructions and regulations of the Saudi Arabian Monetary Agency. - Advanced management course of anti-money laundering for a week. - A training course in service excellence from the Institute of Professionals. - Comprehensive awareness program for the staff sections of the Center for Studies & Development Management. - Training course for cashiers. - System of commercial paper (the check - to the order of the bond) of the Institute of Banking. - Legal aspects of banking business provided by IOB. - A training course in communication skills in the business environment duration of 3 days. - A course in effective communication skills. - Basics of banking according to Islamic law. - Certificate of appreciation from SACM 2012.