Marketing & Social Media Manager
Rehlat
Total years of experience :17 years, 11 Months
•Content creator and VO actor
• Managing Digital marketing on Google, Twitter, IG and snapchat.
• Operating digital marketing plan for the following countries (Kuwait, Saudi, Bahrain, UAE, Oman, Egypt, Morocco, Algeria, and Tunis).
• Social media marketing strategy.
• PR and POC for GCC region regarding partnerships with other Apps for
marketing.
• Managing Social media customer support team.
• Managing Social media team.
- Creating content for social media
- Managing all social media channels
- Analyzing the growth of social media presence and
followers
- Event Organizing
- Creating CSR ideas
- Creating marketing strategies
- Social media customer service
- Reputation Management supervisor
- Lunching digital campaigns
- Work with google ads team and Twitter ads team to support KGL online presence.
- Responsible for budgeting and analyzing all social media campaigns.
• Organizing open days for companies
• Creating Live games shows for all genders and ages
• Organize and register companies events
• Providing food for open days from various places
• Creating an amusing activity calendar for the day
• Promotional activities before starting the shows
• Multi-tasking between presenting and receiving
instructions from customers
• Creating smooth Team to ensure that everything
goes well for the customers
Responsible for KFH and GIG social media accounts
• Making sure to deliver proper content to each client
• Attending meetings with clients weekly for feedback and reports
• Provide a monthly report for each client
• Checking each team weekly report
• Double-check content time daily
• Give approval for designs and competitions before going to the clients
• Attending Brainstorm’s, Photoshoots, Video shoots, and Client events
Integrated content with daily persona
• Live Snapchat content
• Digital Customer service
• Website management push updates and offers
• Mass Email wholesale offers Daily for Kuwait, Oman, and Lebanon
• Competitions over social media platforms
• Push offers with PDF to Apps like Kill shay... ECT
• Design pictures for persona
• Monitoring social media graphic designers
• Making to-do list over Trello and make sure everyone is following it
• Account manager for social media channels Facebook, Twitter, G+ and Instagram
• Organizing and Live streaming of cooking sessions with different chiefs
• Finding possible digital Co-operation with non-competitors
With non profit organizations i had the opportunity to help the new affiliates to know A to Z of Sout Al Kuwait and guid them through the events and responsibilities
Customer service over the phone
When i was 15 years old I joined Kuwait Tele Tec to increase my sense of independent and to learn the responsibility so i was managing the whole shop alone job roles where to insure good communication with customers selling products and delivering the right amount of money to the collector at the end of the day it was fun experience that got me through all the summer vacation
