Abdullah AlFadda, Project Delivery Manager

Abdullah AlFadda

Project Delivery Manager

Hollat IT and Services

Location
Saudi Arabia
Education
Bachelor's degree, Business Administration and Management, General
Experience
10 years, 4 Months

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Work Experience

Total years of experience :10 years, 4 Months

Project Delivery Manager at Hollat IT and Services
  • Saudi Arabia - Riyadh
  • My current job since July 2023

Oversee the delivery of services to clients and coordinate the efforts of different teams to ensure that services are delivered in a timely and efficient manner.

Tracking and monitor the performance of services, identify areas for improvement, and implement changes as needed.

Ensuring that service level agreements are met, and that the services provided meet the required quality standards.

Maintaining positive relationships with clients and ensuring their needs are met. providing regular updates on service delivery and respond to client inquiries and concerns.

Ensuring that resources are allocated effectively, and that costs are kept within budget.

Continuously evaluate and improve processes to ensure that services are delivered efficiently and effectively.

Business Analyst at Medrara information technology
  • Saudi Arabia - Riyadh
  • January 2018 to December 2022

Evaluating business processes, requirements, and areas for improvement
Developing optimization strategies, and implementing solutions
Ensuring solutions meet business needs and requirements
Allocating resources and maintaining cost efficiency
Working closely with clients, technicians, and managerial staff
Monitoring deliverables and ensuring timely completion of projects

Project Coordinator at Medrara Information Technology
  • Saudi Arabia - Riyadh
  • January 2015 to December 2018

Maintain and monitor project plans, schedules, budgets, and expenditures
Organizing, attending, and participating in stakeholder meetings
Documenting and following up on important actions and decisions from meetings
Assess project risks and issues and provide solutions where applicable
Ensuring project deadlines are met, and Determining project changes

Personal Banking at Arab National Bank
  • Saudi Arabia - Riyadh
  • April 2013 to September 2014

Providing banking services and overseeing the financial activities for personal clients accounts

Marketing and sales on banking products

financial services

Reaching and acquiring prospective clients

Maintaining relation and providing support

Education

Bachelor's degree, Business Administration and Management, General
  • at Heriot-Watt University
  • July 2012

Subjects covered by the degree courses Finance, Economics, Business, Statistics, Research, Management

Diploma, Academic English programme
  • at Heriot-watt University
  • December 2008

Integrated skills course that focuses on building and developing key skills and strategies in Academic language thinking and research, as well as learning strategies for university studies the ability to think, solve problems and take responsibility should be developed throughout the course

High school or equivalent, Administration
  • at Riyadhschools
  • June 2005

Management studies, Public Administration

Specialties & Skills

Graphic Design
Customer Service
Supervising
Marketing
Business Management
Microsoft work, windows and other application
Management
Project Management
Relationship Building
Business Management
Team Leadership
Problem Solving
Business Analysis

Languages

English
Expert

Training and Certifications

Business Analysis & Process Management (Certificate)
Date Attended:
June 2022
Executive Management Trainee Program (Training)
Training Institute:
Arab National Bank
Date Attended:
January 2012

Hobbies

  • Chess
    Opening up to new opportunities is a great feeling…like using the L-shaped castle wall opening in this game of chess. its an art, a science, a sport, and a way of life.