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عبدالله الحبيشي, Hospitality Lecturer

عبدالله الحبيشي

Hospitality Lecturer·Princess Nourah Bint Abdulrahman University

المملكة العربية السعودية

ماجستير, Business Management

الخبرة العملية

مجموع سنوات الخبرة: 22 سنوات, 5 أشهر

Hospitality Lecturer

يناير 2021 - حتى الآن

Princess Nourah Bint Abdulrahman University

الرياض، المملكة العربية السعودية

يناير 2021 - حتى الآن

Part-time job.
1. Hand out the course plan to students during the first lecture.
2. Achieve the educational goals of the course plan.
3. Prepare suitable materials for the lectures and explain them to the students.
4. Prepare the summaries, exercises, and examples needed for each lecture.
5. Provide the course's content on the university's website and maintain communication through the website.
6. Supervise the students' attendance, and submit the attendance and suspension sheet - in coordination with the practical curriculum teacher - to the person in charge in a timely manner.
7. Attend and give all the lectures on time and avoid absence or being late without any excuse or prior notice.
8. Monitor the practical curriculum teacher by providing her with the laboratory’s course plan and assuring that she implements it optimally.
9. Use the following methods to evaluate the students to ensure the
course objectives have been met:
A. Pop quizzes, midterms, and final exams, which include preparing the questions, correcting, copying, supervising, and grading.
B. Daily/weekly exercises and assignments, which include preparing the questions, correcting, etc.
C. Short research papers, which include correcting, grading, etc.
D. Presentations, which include attending, correcting, and grading,
etc.
E. Midterm projects, which include correcting, monitoring, and grading, etc.
10. Submit the detailed final grading for all of the students to the department.
11. Compose a file with the course content according to the department’s terms and conditions and submit it to the curriculum coordinator.
12. At the end of the course, deliver all students' general and individual papers, exam papers, exam questions, and answer keys, along with everything related to the course to the department chairperson.
مجال الشركة:
التعليم العالي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

Hospitality Training Advisor

أكتوبر 2018 - حتى الآن

The National Training center for facilities and hospitality management

الرياض، المملكة العربية السعودية

أكتوبر 2018 - حتى الآن

1. Identifies develops, analyzes, and delivers related training programs
2. Makes recommendations and provides suggestions on course content and training aids.
3. Works as a subject matter expert and team member in the development, implementation, and
evaluation of curricula
4. Conducts studies/analysis to identify skill gaps and training requirements
5. Maps out long-term training plans
6. Develops training material and curricula
7. Advises Trainers/Instructors regarding effective training techniques
8. Responsible as an advisor for instructing employees and trainers in skills, techniques, methods, and procedures in the areas related to FHM training operation
9. Conducts training and delivers training material as scheduled and required
10. Instructs at all levels and serves as an advisor to other trainers/instructors.
11. The advisor is expected to serve as a subject matter expert and Instructional Designer team member during the development of curricula in his area of expertise.
12. Gathers and analyses feedback from trainees and trainers
13. Prepares cost reports for each learning program
14. Updates curriculum database and training records
مجال الشركة:
مراكز التدريب والتعليم
الدور الوظيفي:
التدريب والتطوير

Training and Development Manager

أبريل 2016 - أغسطس 2018

Mobark International Hotels Groups

مكة المكرمة، المملكة العربية السعودية

وجدت هذه الوظيفة عبر بيت.كوم

أبريل 2016 - أغسطس 2018

1. Evaluated needs of company and plan training programs accordingly.
2. Conducting research
3. Provided the company with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
4. Provided logistical support, course development, delivery, evaluation, process measurements, and cost management.
5. Participated with heads of department to create standard operations procedures (SOP)
6. Assisted the recruitment department to select the right employees to fulfill the company’s goals.
7. Drawing an overall or individualized training and development plan.
8. Deploying a wide variety of training methods.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
التدريب والتطوير

Institute Manager

مارس 2015 - أبريل 2017

High Institute of Tourism and Hospitality .Operated by (MENA Company for Education and Development)

الباحة، المملكة العربية السعودية

مارس 2015 - أبريل 2017

1. Implement the strategic, financial and administrative policies.
2. Managing curriculum development team.
3. Managed and supported staff to secure effective delivery of institute’s priorities.
4. Ensure legal compliance by monitoring and implementing government requirements.
5. Developing educational games and other activities
6. Represent the Institutes in liaison/negotiation.
7. Evaluating trainer performance
8. Maintained institute and trainee's image.
9. Managed recruitment and marketing department directly.
10. Managed registration and student affairs department.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
الإدارة

Academic supervisor

يناير 2014 - مارس 2015

Higher Institute of Tourism and Hospitality.Operated by (MENA Company for Education and Development)

الباحة، المملكة العربية السعودية

يناير 2014 - مارس 2015

1. Made recommendations for in-service education programs and encouraged trainer feedback.
2. Communicated with department heads to determine the curriculum standards for each dept.
3. Organized and presided over committee and staff meetings to address any concerns.
4. Ensured that all trainers had the correct materials.
5. Improved and developed curriculum and training methods
6. Prepared training schedules and programs for trainers.
7. Supervised and organize the mid and final exams.
8. Supervised registration and student affairs department.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

Tourism and Hospitality Trainer

أبريل 2013 - يوليو 2013

Abdul Mohsen Al Hokair High Institute for Hospitality. Operated by (MENA Company for Education)

الباحة، المملكة العربية السعودية

أبريل 2013 - يوليو 2013

• Trained: Restaurant Management, Food and Service Management, HACCP, OSHA, Marketing Principle, Human Resources Principles, Hotel Management, Tourism Management, Computer skills, Opera software, Amadeus Software, Point of Sales System "Micros ", and Tour Guide.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريب والتطوير

Operations Management Trainee

نوفمبر 2012 - مارس 2013

Arab Resort Areas Company (ARAC)

المدينه المنوره، المملكة العربية السعودية

نوفمبر 2012 - مارس 2013

Training program as following:
• Room Division Department.
• Food and Beverage Department
• Sales and Marketing Department.
• Finance Department
• Human Resource Department.
• Maintenance Department.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Head Waiter

نوفمبر 2008 - ديسمبر 2009

Aqua Front Restaurant

استراليا

نوفمبر 2008 - ديسمبر 2009

1. Ensured all waiter duties were performed efficiently and correctly.
2. Helped customers with their inquiries and resolved issues promptly.
3. Served customers in a friendly and professional manner.
4. Managed cash drops and supervised the balance of daily shift revenue.
5. Served as mentor to junior team members to enforce team building.
6. Monitored dining area to ensure best customer experiences.
7. Effectively communicated with all staffs regarding new protocols.
8. Managed closing duties.
مجال الشركة:
إنتاج الأغذية والمشروبات
الدور الوظيفي:
السياحة والضيافة

Data Entry Supervisor (Hajj season)

يناير 2000 - فبراير 2008

The Establishment of Motifs for Pilgrims of Turkey Muslims, Europe, America and Australia

المدينه المنوره، المملكة العربية السعودية

يناير 2000 - فبراير 2008

1. Client care support.
2. Responsible for the performance of 20 employees.
3. Check source documents for accuracy.
4. Verify data and correct data where necessary.
5. Reporting directly to upper-level management
6. Maintain logbooks or records of activities and tasks.
7. Respond to requests for information and access relevant files.
8. Comply with data integrity and security policies.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Assistant Front Office Manager

يونيو 2007 - ديسمبر 2007

Casablanca Hotel

جدة، المملكة العربية السعودية

يونيو 2007 - ديسمبر 2007

1. Monitoring trends in reservations, customer concerns.
2. Evaluating the performance of front office staff.
3. Overseeing staff levels and schedules.
4. Understanding hotel procedures and policies.
5. Communicating with management regarding employee and customer service issues.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Travel consultant supervisor

فبراير 2006 - يوليو 2007

Fursan Travel & Tourism Agency

جدة، المملكة العربية السعودية

فبراير 2006 - يوليو 2007

1. Arranging flights, insurance and accommodation.
2. Using a booking system to secure holidays.
3. Collecting and processing payments.
4. Advising clients on travel arrangements.
5. Sending out tickets to clients.
6. Keeping clients up to date with any changes.
7. Dealing with complaints or refunds.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Travel Consultant

مارس 2002 - فبراير 2003

Wahat Jeddah Travel Agency

المدينه المنوره، المملكة العربية السعودية

مارس 2002 - فبراير 2003

1. Book filght tickets
2. Plan tours.
3. Arrange and sell itinerary packages.
4. Dealing with customer
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Griffith University

نوفمبر 2011

نوفمبر 2011

ماجستير، Business Management

استراليا

المعدل التراكمي (نقاط): 4.12 من 5

المعدل التراكمي (نقاط): 4.12 من 5

It is a specific knowledge in areas of Business Management such as strategic management , Human Resources, Financial , and Marketing Management as well as International Global Management Operation and Supply Chain Management

Applied Science Private University

سبتمبر 2005

سبتمبر 2005

بكالوريوس، Hotel Management

الأردن

المعدل التراكمي (نسبة مئوية): 70.9%

المعدل التراكمي (نسبة مئوية): 70.9%

The Bachelor of Hotel Management program prepares for professional and managerial roles in the global hotel and resort industry.

College of Technology

يناير 2004

يناير 2004

دبلوم، Travel &Tourism Management

المملكة العربية السعودية

المعدل التراكمي (نقاط): 3.58 من 4

المعدل التراكمي (نقاط): 3.58 من 4

Domestic and International Airline Tariff & Ticketing - Training is given in the correct manner of filling out airline tickets, e-tickets, calculating fares and using air line industry handbooks. Topics covered: Billing and Settlement Plan, Normal Fares, Special Fares, Refunds and Exchanges, Credit Card Forms, MCO's, Issuing Tickets, Conjunction Tickets, Add-on Amounts, Intermediate Fares and Surcharges, International OAG, Worldwide Fares, Neutral Units of Conversion (NUC's) and Foreign Currency Adjustments.

Skills

Supply Chain Management
Expert
Supply Chain Management
Expert
Association Management
Expert
Association Management
Expert
Organizational Skills
Expert
Organizational Skills
Expert
Managed Hosting
Expert
Managed Hosting
Expert
Problem Solving
Expert
Problem Solving
Expert
Systems knowledge
Intermediate
Systems knowledge
Intermediate
Team Player
Expert
Team Player
Expert
Office software
Expert
Office software
Expert
Ability to Work Under Pressure
Expert
Ability to Work Under Pressure
Expert
Decision Making
Intermediate
Decision Making
Intermediate
Conflict Resolution
Expert
Conflict Resolution
Expert
Leadership
Intermediate
Leadership
Intermediate
Teamwork
Intermediate
Teamwork
Intermediate
Creativity
Intermediate
Creativity
Intermediate
Planning / Event Planning
Intermediate
Planning / Event Planning
Intermediate
Computer and Internet Skills
Expert
Computer and Internet Skills
Expert
Adaptability
Expert
Adaptability
Expert
Written and Verbal Communication
Expert
Written and Verbal Communication
Expert
Self-motivation
Expert
Self-motivation
Expert
Problem solving
Intermediate
Problem solving
Intermediate
Planning and organizing
Intermediate
Planning and organizing
Intermediate
Organizational Skills
Intermediate
Organizational Skills
Intermediate
Time Management
Intermediate
Time Management
Intermediate
Supply Chain Management
Expert
Supply Chain Management
Expert
Association Management
Expert
Association Management
Expert
Managed Hosting
Expert
Managed Hosting
Expert
Problem Solving
Expert
Problem Solving
Expert

اللغات

الانجليزية
متوسط
العربية
متمرّس

العضويات

Saudi Students Club at Griffith University

Administrative

June 2008

The British Institute of Cleaning Science

Training and Education

October 2018

التدريب و الشهادات

الشهادات
Negotiating for Positive Outcomes
Apr 2011 - Apr 2011
Leadership Development and Team Building
The University of Queensland
Mar 2011 - Mar 2011
Event Management
Light bulb Community Education
Sep 2010 - Nov 2010
Operations Management
Gold Coast Institute of TAFE
Nov 2010 - Nov 2010
Super Selling Today
Light bulb Community Education
Aug 2010 - Sep 2010
Project Management
Gold Coast Institute of TAFE
Nov 2010 - Nov 2010
Effective Business, Venture& Enterprise Preparation & planning
Griffith Univeristy
Oct 2010 - Oct 2010
Integrated Business Planning for the Global Environment
Griffith University
Oct 2010 - Oct 2010
Culture, Communication and the Global Workplace
Griffith University
Oct 2010 - Oct 2010
Risk Management
Strategic Human Resource Management
The University of Queensland
Mar 2011 - Mar 2011
التدريب
Level 3 Award in Food Safety in Catering
Highfield International
Mar 2019
Certified Hospitality trainer
City & Guilds
Jan 2021
Quality System in Accreditation
Education & Training Evaluation Commission
Jun 2019
Highfield Level 3 Award in Effective Auditing and Inspection
Highfield International
Sep 2019
Highfield Level 3 Award in HACCP for Catering
Highfield International
Sep 2019
Customized Train the Trainer Program
Saudi Aramco
Oct 2019
Highfield Level 3 International Award in Delivering Training
Highfield International
Mar 2019
Cleanlogic TM Cleaning Inspection Level 2
The British Institute of Cleaning Science
Feb 2020
Cleanlogic TM Cleaning Inspection Level 1
The British Institute of Cleaning Science
Feb 2020
Assessor training program
The British Institute of Cleaning Science
Oct 2018
Basic Food Hygiene
Cristal International Standards
May 2015
Operational & Leadership Concept in the Hospitality
HTMi,Switzerland
Nov 2016
Train The Trainer
Professionals for Human Resources Development
Apr 2016