Mahmoud Abdalla, Automobile mechanics

Mahmoud Abdalla

Automobile mechanics

Honda - Al Futtaim Group

Location
United Arab Emirates - Sharjah
Education
Diploma, ميكانيكا
Experience
11 years, 2 Months

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Work Experience

Total years of experience :11 years, 2 Months

Automobile mechanics at Honda - Al Futtaim Group
  • United Arab Emirates - Sharjah
  • My current job since May 2018

Automobile mechanics Honda

Customer Service Officer
  • February 2008 to February 2010

Creat an environment which enables and inspires the team to enhance
relationships with customers in order to maximize Sales.
Develop the skills of the salesman and do refreshment for the stuff during the
daily workshop.
Discussing with each sales about his last customer and the reason of not
buying.
Solve the problem facing salesman.
Create new ideas for the stuff.
Helping the salesman to close the deal fast.
Managing the environment for more than 8 hours
Resolve customer problems or complaints by determining optimal solutions.
GUEST SUPPLY GENRAL TRADING COMPANY

Customer Service
  • December 2004 to December 2007

Developing e-tourism platforms, including websites, and constructing
business databases.
Product development
Plan and sell transportations, accommodations, insurance and other travel
services.
Cooperate with clients to determine their needs and advise them
appropriate destination modes of transportation, travel dates, costs and
accommodations.
Use promotional materials to sell itinerary tour packages.
Meet profit and sales targets.

  • to

Good.
Skills & Abilites :
Managing key client relationships within the team and ensuring that a client
plan is followed for each client, Making sure that the service, operational risk
and compliance standards are maintained within the team, by keeping a
regular update of monthly and quarterly traaining courses. Working with
regional Head and colleagues to development opportunities and helping to
realize them. Protect the organization by ensuring the highest standard of
rigor in client due diligence, operational risk management and client and
servicing.

Education

Diploma, ميكانيكا
  • at ميت غمر
  • January 2011

Specialties & Skills

CUSTOMER RELATIONS
CUSTOMER SERVICE
DATABASE ADMINISTRATION
DEVELOPMENT
GESTIÓN DE ARCHIVOS
INSURANCE
MANAGEMENT

Languages

Arabic
Expert
English
Expert