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Abdullah Alluhidan, Customer Operations Executive

Abdullah Alluhidan

Customer Operations Executive·Intigral

Saudi Arabia

Bachelor's degree, English Language & Literature

Work experience

Total years of experience: 8 years, 5 months

Customer Operations Executive

June 2018 - Present

Intigral

Riyadh, Saudi Arabia

June 2018 - Present

The purpose of my position is to serve as a first level of support for customers/outsourcers to resolve issues. Provide dedicated support for analyzing and detecting issues on behalf of the customer. Also provide support for the applications and prompt resolution to cases.

The work is performed in a team environment using several different applications and online resources. The department is open 24 hours a day, 7 days a week, including Holidays.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

High School English Teacher

August 2017 - December 2017

Ministry of Education

Riyadh, Saudi Arabia

August 2017 - December 2017

Managed to teach English to highschool students in a puplic school.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Language and Translation College Imam University

January 2018

January 2018

Bachelor's degree, English Language & Literature

Saudi Arabia

GPA (point): 3.71 out of 5

GPA (point): 3.71 out of 5

5 Years in Al-Imam Muhammad Ibn Saud Islamic University.
View attachment

Swinburne College

July 2011

July 2011

Diploma, English For Academic Purposes

Australia

GPA (percentage): 68.60%

GPA (percentage): 68.60%

English Language Intensive Courses for Overseas Students.
View attachment

Swinburne College

December 2010

December 2010

Diploma, Geneeral English

Australia

GPA (percentage): 73.5%

GPA (percentage): 73.5%

English Language Intensive Courses for Overseas Students.
View attachment

Skills

Self Confidence
Expert
Self Confidence
Expert
Multitasking
Expert
Multitasking
Expert
Teamwork
Expert
Teamwork
Expert
English
Expert
English
Expert
Microsoft Office Applications
Expert
Microsoft Office Applications
Expert
LISTENING
Expert
LISTENING
Expert
MICROSOFT WORKS
Expert
MICROSOFT WORKS
Expert
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
TEAMWORK
Expert
TEAMWORK
Expert
VERBAL COMMUNICATION SKILLS
Expert
VERBAL COMMUNICATION SKILLS
Expert
WRITING
Expert
WRITING
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
TEACHING
Expert
TEACHING
Expert
ACADEMIC
Expert
ACADEMIC
Expert

Social profiles

Personal Website
Personal Website

Languages

Arabic

Expert

English

Expert

French

Beginner

Spanish

Beginner

Training and Certifications

Certifications
Teacher competencies test result
Bachelor's Degree of English language and literature
English For Academic Purposes
Geneeral English Certificate

Hobbies and interests

Reading
Sports

Water sports, bodybuilding, fitness.

Traveling

Traveled Around four continents, three more to go.