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Abdullah Al-Nassem, Product Specialist

Abdullah Al-Nassem

Product Specialist·Starlink

Kuwait

Bachelor's degree, Information Technology & Computing

Work experience

Total years of experience: 16 years, 6 months

Product Specialist

August 2019 - Present

Starlink

Al Kuwait, Kuwait

August 2019 - Present

Secure record number of new customers through awareness, personal contacts, news items, new construction, and more, realizing key upsell opportunities and consistently outpacing growth goals.

• Act as the principal liaison with BDMs to provide product, business and technical knowledge while also aligning with stakeholders to build out best-in-class security solutions that have driven new sales.
• Offer well-received technology direction guidance and sales engineering support to partners, including creating a knowledge hub to convey best practices and common issues to their staff.
• Design/present product recommendations that have become the gold standard for the company.
• Streamlined processes to respond to RFI/RFPs, develop business proposals and Proofs-of-Concept (PoCs), and construct enterprise IT security solutions, improving turnaround times and boosting referrals.

Company industry:
Cyber & Network Security
Job role:
Engineering

Product Specialist

August 2019 - Present

Starlink

Al Kuwait, Kuwait

August 2019 - Present

Secure record number of new customers through awareness, personal contacts, news items, new construction, and more, realizing key upsell opportunities and consistently outpacing growth goals.

• Act as the principal liaison with BDMs to provide product, business and technical knowledge while also aligning with stakeholders to build out best-in-class security solutions that have driven new sales.
• Offer well-received technology direction guidance and sales engineering support to partners, including creating a knowledge hub to convey best practices and common issues to their staff.
• Design/present product recommendations that have become the gold standard for the company.
• Streamlined processes to respond to RFI/RFPs, develop business proposals and Proofs-of-Concept (PoCs), and construct enterprise IT security solutions, improving turnaround times and boosting referrals.

Company industry:
Cyber & Network Security
Job role:
Engineering

Cisco System Engineer

May 2018 - August 2019

Logicom Distribution

Al Kuwait, Kuwait

May 2018 - August 2019

Aligned with the Account Managers to recommend and develop customer solution offerings as a trusted resource, overcoming complex problems through ingenuity and exceptional technical understanding.

• Supported time-sensitive buildout of sales plans and proposals to exceed quota.
• Provided detailed, well-received technical demonstrations and presentations on various technologies, earning praise for communications skills and capacity to convey info to non-technical audiences.
• Delivered a comprehensive architectural perspective and provided other technical input for specific opportunities.
• Facilitated new strategy buildouts and delivery as a trusted company resource.

Company industry:
IT Services
Job role:
Engineering

System Engineer

September 2017 - May 2018

Fasttelco

Al Kuwait, Kuwait

September 2017 - May 2018

Assessed infrastructure modernization/project costs, design concepts, and design changes as a subject matter expert providing valuable insights into current practices and future improvement opportunities.

• Streamlined functions for managing governmental tenders and RFPs to decrease sales turnaround while forgiving productive, professional with the sales team, partners, and customers.
• Improved methods for preparing multi-vendor (Cisco, HP, Fortinet & etc...) BOQs, technical write-up, high-level design, and other critical aspects of sales opportunities.

Company industry:
Telecommunications
Job role:
Engineering

Core Network Engineer

October 2015 - September 2017

Tawasul Telecom

Al Kuwait, Kuwait

October 2015 - September 2017

Delivered consistently exceptional 3rd-level support for 2nd- and 1st-line engineers.
• Integrated our core network to offer various connectivity solutions, guiding all aspects of high-level architecture, planning, design, and implementation of new services, products and projects. Worked in-line with senior management to influence long-term strategies and tactics for network planning.
• Offered custom consultancy for designing customer solutions that became the template for offerings across the company, resulting in new revenue.
• Revamped maintenance & new implementations to elevate service scores.
• Monitored/maintained core SLA statements, driving continued compliance against challenges.

Company industry:
Telecommunications
Job role:
Engineering

IP Core Engineer

September 2013 - September 2015

Wireless Mobile Data Company (WiMD)

Al Kuwait, Kuwait

September 2013 - September 2015

Company industry:
Telecommunications
Job role:
Engineering

Network Operations Engineer

December 2009 - September 2013

FastTelco

Al Kuwait, Kuwait

December 2009 - September 2013

Company industry:
Telecommunications
Job role:
Engineering

Education

The Arab Open University

December 2014

December 2014

Bachelor's degree, Information Technology & Computing

Kuwait

Bachelor of Science: Information Technology & Computing

Skills

Network Design
Expert
Network Design
Expert
Information Security
Expert
Information Security
Expert
Cyber Security
Expert
Cyber Security
Expert
Network Security
Expert
Network Security
Expert
Communications
Expert
Communications
Expert
Leadership
Expert
Leadership
Expert
Cisco Technologies
Expert
Cisco Technologies
Expert
Firewalls
Expert
Firewalls
Expert
Network analyzing
Expert
Network analyzing
Expert
Network Design
Expert
Network Design
Expert
Network Security
Expert
Network Security
Expert
MPLS
Expert
MPLS
Expert
SD-WAN
Intermediate
SD-WAN
Intermediate
Telecommunications
Expert
Telecommunications
Expert
Data visualization
Expert
Data visualization
Expert
Project management
Intermediate
Project management
Intermediate
SIEM
Intermediate
SIEM
Intermediate
SOAR
Expert
SOAR
Expert
Kali Linux
Intermediate
Kali Linux
Intermediate
Threat Hunting
Expert
Threat Hunting
Expert
UEBA
Intermediate
UEBA
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
DNS-Security
Expert
DNS-Security
Expert
Information Security
Expert
Information Security
Expert
Cyber Security
Expert
Cyber Security
Expert
Communications
Expert
Communications
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Certified Information Security Manager® (CISM)
Oct 2020
Palo Alto Networks Certified Network Security Engineer (PCNSE)
Feb 2020
Palo Alto Networks Certified Network Security Administrator (PCNSA)
Jan 2020
Network+ certified professional - CompTIA
Jul 2006
A+ certified professional - CompTIA
May 2006
MCSE (Microsoft Certified Systems Engineer) - Microsoft
Dec 2006
CCNA (Cisco Certified Network Associate) - Cisco
Sep 2007
CCNP (Cisco Certified Network Professional) - Cisco
Jul 2010
NSE 4 - Fortinet Network Security Professional - Fortinet
Jun 2017
CCDA (Cisco Certified Design Associate) - Cisco
Jul 2018
CCIE Security Written Exam - Cisco
Jan 2018

Hobbies

  • Reading
  • Gaming
  • Nanotechnology