Operations Supervisor
Stealth startup
Total years of experience :2 years, 9 Months
Facility Management for 58 kitchens.
Partner of onboarding and set up
Manage sales tracking tools and following up with equipments list and layout
Providing troubleshooting assistance for customer orders, account statuses and relevant problems.
Review pending orders and specific customers' requests to ensure excellent customer service and customer experience.
Providing data and guides to help the operations team.
Creating P&L, Sales reports, and end of month consumption for gas, electricity and storages.
Coordinate and plan the purchasing of the spare parts using SAP ERP System and maintain its
stock quantity at the required level .
Tasks & Responsibility :
1. Verify if the parts which mentioned in the purchase request from which submitted by maintenance planner are available in the store or not .
2. Inform the maintenance planner if he required spare parts are available in stock, and the purchase request must be not issued .
3. Issuing the purchase request in SAP directly without item code for the requested parts if these parts will be used directly after receiving ( so it will be not kept in stock ) .
4. Issuing the purchase request in SAP with the item code for the requested parts if it have previously item code and currently not available in stock . Then all details must be shared with the maintenance planner .
5. Submit the item code creation request to finance department for the requested parts which need to be in stock and doesn’t have item code, the creation request must contains all technical required details (part description, part manufacturer name, part manufacturer part number, vendor name, vendor part number, machine/line name) and the required stock quantity (min/max/reorder quantity) .
6. For the asset item, maintenance & engineering manager has to submit the “asset requisition form’’ to the MPR coordinator who has to send it to finance department to create the asset code which be used to create the purchase request .
7. Issuing the purchase request for the item which its currently stock quantity was below the minimum level . The quantity in the purchase request must be same reorder quantity which mentioned in the SAP .
8. Provide report about the dead stock which have very slow moving .
9. Issuing purchase request for the items which has been reserved in SAP for the preventive maintenance .