Abdullah Asfour, Service Advisor (Mitsubishi Motors)

Abdullah Asfour

Service Advisor (Mitsubishi Motors)

naser bin khaled & sons (NBK)

Location
Qatar - Doha
Education
Bachelor's degree, Bachelor's degree - Mechanical Engineer - Automotive and transportation engineer.
Experience
16 years, 1 Months

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Work Experience

Total years of experience :16 years, 1 Months

Service Advisor (Mitsubishi Motors) at naser bin khaled & sons (NBK)
  • Qatar - Doha
  • My current job since January 2011

Joined in NBKs (Mitsubishi Motors) as a service Advisor in main workshop and customer service in all Mitsubishi vehicles (diesel and petrol ) in service, maintenance, hydrolic, AC system and generators . using SAP program for processing job cards and monitoring the vehicles with following job card status of the condition of maintenance, warranty and communication process.

Fleet Sales Consultant (Toyota, Lexus and Daihatsu ) at Abdul Lateef Jameel Co. (ALJ)
  • Saudi Arabia - Dammam
  • October 2009 to January 2011

Sales consultant companies and work on business deals for Toyota, Lexus and Daihatsu and management of sales and how to deal with it and after sales service to the customer, in addition to work in the sale of all types of forklifts sizes and types and how to deliver them to companies

spare parts sales at Ammar Abu Markhia
  • Palestine - West Bank
  • June 2008 to March 2010

worked in the sale of used automotive and used spare parts German and Japanese cars and maintenance services in small workshop

Education

Bachelor's degree, Bachelor's degree - Mechanical Engineer - Automotive and transportation engineer.
  • at Palestine Polytechnec University
  • June 2010

Bachelor's degree - Mechanical Engineer - Automotive and transportation engineer.

Specialties & Skills

Customer Service
Automotive
Heavy Equipment
Maintenance Services
microsoft office (excel , power point and word )
computer - hardware and software
drawing by CATIA 3D
customer service and negotiation
Auto cad drawing 2D and 3D

Languages

Arabic
Expert
English
Intermediate

Memberships

Jordan Engineers Association
  • mechanical and transportatio Engineering
  • May 2010

Training and Certifications

Sales inductions (Toyota, Lexus and Daihatsu). (Certificate)
SAP - basic application (Certificate)
Product comparison (Toyota, Lexus and Daihatsu) and forklift. (Certificate)
BRITISH COUNSEL (KSA) English for business. (Certificate)
Guest daylight. (Certificate)
Modern diesel technology (Certificate)
Modern gasoline technology (Certificate)
Car product knowledge (Toyota, Lexus and Daihatsu) and forklift (Certificate)
Service fundamental (Certificate)
Current models (Toyota, Lexus and Daihatsu) and forklift (Training)
Training Institute:
ALJ in Saudi Arabia
Management and Negotiation skills (Certificate)
Negotiation skills (Toyota, Lexus and Daihatsu) and forklift (Certificate)
fuel injection system (Certificate)