Secretary cum Sales Coordinator
Retaj Hotels & Hospitality
Total years of experience :11 years, 6 Months
Prepare the accounts productivity report for all hotels and apartment branches; all reports follow the highest international reporting standards and I currently have a 0% rejection rate.
Supervising the preparation, design and execution of the Retaj Loyalty Program redemption every quarter.
Answer incoming calls related to sales contracts and other guests queries - call queue and complaint minimization.
Maintain the strictest code of confidentiality on all matters relating to sales contracts and documents.
* Developed and maintained administrative process to achieve organizational objectives as well as to improve accuracy and efficiency.
* Answering telephone calls and passing them on.
* Managing staff appointments.
* Maintain up-to-date employee holiday records.
* Coordinating repairs to office equipment.
Highest Honor
