عبد الله عساف, System Support Engineer +  Tech.Support

عبد الله عساف

System Support Engineer + Tech.Support

ُEng.Adnan Saffarini Office

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
بكالوريوس, Computer Science
الخبرات
17 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 3 أشهر

System Support Engineer + Tech.Support في ُEng.Adnan Saffarini Office
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ نوفمبر 2007

1.Managed the coordination (Computer systems & Network & Printers & servers & pbx
telephone system) consisting of over 400+ users.
IN (Dubai/Sharjah/Ajman/Alain/abu dhabi/ other our owner Mather companies)

2.Network Administrator


3. Email Office 365 Administrator (Creating and configuring and managing Office 365 Emails, troubleshooting Problems )

4.Troubleshooting And Maintains and monitor all Printers as Konica Minolta / HP / Sharp and
Canon digital copiers/printers which include reporting for service when it breaks down.
Follow-up if needed be.

5.Provides moderate to complicated technical support to end users via on-site, phone calls or e-mails.

6.Perform troubleshooting, repair and formatting of over 250 different models of PC, Laptop
and printers. Installation of patch panel / network cabling, wireless routers, CCTV security
camera hubs, and telephone lines.

7.Performs secretarial works: makes inter-office memo, personnel memos, circulars and
notices, contracts evaluations, etc.

8.Organize, maintain, prioritize office schedule and work assignments with minimal or no
supervision.


9.Developing standard work practices, assist co-staff whenever they have work related
problems.


10.Does inventory and purchasing which includes LPO making, speaks to vendors and
carriers for least prices and where to deliver. Prepare documents related for auditing and
clearing of accounting department.

11.Maintain all records related to PC inventory, software inventory, status and reports.

12.Prepares end-of-the-week accomplishment report to be submitted to I.T. Manager for
evaluation.

13.Handles complaints from end users and provides the best possible solutions.

14.Visiting any branches if requested by manager to provide technical assistance to branch
users.

15.Performs addition / modification of new and old users in the active domain and in exchange
server.

16.VB.Net Developer. (Desktop Application )
As ( Archive Sys, Time Attendance Sys, LPO Sys, Stock
Sys . Payments Certificate Sys, and more..)
* I Analyze And Design And Create Software And Crystal Report And
Train The Staff how To use My Software.

17. Antivirus Kaspersky Endpoint Administration.

18. IT Assistant Manager.

Computer Engineer في Life Cosmetics
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ فبراير 2009

• Computer Maintenance.
• Network Administrator.

VB.net Developer في Golden Bisniss Time Soluation
  • الأردن - عمان
  • فبراير 2007 إلى أكتوبر 2007

عملت في هذه الشركة مبرمج Vb.net Desktop application
و قد عملت الكثير من المشاريع منها ....
Encyclopedia of Quran and Tafseer and debug test examination system for ayat al Qura (built on Visual Basic.NET 2003 technology) Graduation Project

 it was implemented using VB.Net 2003 / 2005, ADO.Net and Crystal Reports XML and Sql Server 2005, supervised by GTB Company
• 1- PersonalExpenses.Net 2- vegetables Zade System
• 3- Car Organizer System
( this System Work DBMS SqlServer 2005 & Access, Languages is Arabic and English )
• 4- Maxim Properties System 5- Evaluation Rents
• 6- Hjazi Railways Properties System 7- نظام إدارة الشحنات البرية و الجوية و البحرية
• 8- bakery System نظام إدارة إنتاج مخابز جواد الآلية 9 -( لا يحتوي على نقاط البيع) نظام المحاسبة
• 10 -نظام ادارة العقارات الذهبي 11 - قاموس عربي ايطالي و بالعكس
• 12- comparison Tow Database in All schema (Table, field, view, column)
• 13- يشمل مصطلحات الصلاة و الزكاة و المعاملات نظام معاني المصطلحات الإسلامية (عربي- انجليزي)

الخلفية التعليمية

بكالوريوس, Computer Science
  • في Al-albait University
  • فبراير 2007

Specialties & Skills

Microsoft Access
Administration
Visual Basic
Computer Maintenance
Network Maintence
sql server 2000/2005
vb.net/2003-2005

اللغات

الانجليزية
متوسط