Abdullah Bakhashwain

• Oversee all aspects of business operations, including invoicing, payment collection, logistics
management, and financial operations for multiple industrial clients
• Streamline procurement processes and optimize supplier relationships to ensure timely product
delivery and 20% reduction in order cycle time
• Monitor and maintain comprehensive financial oversight to ensure cost-effective functioning across
departments, managing budgets exceeding SAR 2M annually
• Collaborate with cross-functional departments to improve operational efficiency, reduce costs, and
achieve business objectives
• Implement inventory management best practices for spare parts, ensuring 95% availability while
reducing carrying costs

• Managed integrated digital marketing campaigns across multiple channels, increasing product
awareness by 40% and driving 35% increase in sales
• Developed and implemented SEO and content marketing strategies that improved website traffic by
50% and lead generation by 45%
• Monitored campaign performance using analytics tools, made data-driven adjustments to optimize ROI
by 60%
• Collaborated with sales and product teams to align marketing strategies with commercial objectives
and customer needs
• Increased customer engagement by developing targeted email marketing campaigns with 28% average
open rate

• Supervised customer support team of 5+ members, maintaining high-quality service standards and
95%+ customer satisfaction ratings
• Managed pricing, quotations, and contract negotiations for products and services, ensuring competitive
rates and profitability
• Resolved customer issues and complaints efficiently, reducing average resolution time by 20% and
increasing customer retention