SALES COORDINATOR / SHOWROOM ADMIN
MAGUS INTERNATIONAL
Total years of experience :11 years, 5 Months
• Listening to customer requirements and presenting appropriately to make a sale
•Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
• Acting as a contact between a company and its existing and potential markets
• Advises customers by providing information on products
• Gathering market and customer information
•Challenging any objections with a view to getting the customer to buy
• Creating detailed proposal documents, often as part of a formal bidding process that is largely dictated by the prospective customer
•Liaising with suppliers to check the progress of existing orders
• Checking quantities of goods on display and in stock
•Recording sales and order information and sending copies to the sales office, or entering into a computer system.
• Documents sale by creating or updating customer profile records
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with Quotations through email and fax.
• Entertaining Showroom walking customers Follow ups for the quoted inquires via mails or telephonic calls
• After receiving the PO, making confirmation of order and it reporting to head office for materials from the overseas supplier
• Updating sales records and keeping file system and computer
• Order acknowledgement sending to customers
•After receive the material from abroad, arrange the proper delivery
•After receiving the Aging report from Accounts following the payments from Customers
•Reporting to Accounts department the collection report and Showroom sales report in a Weekly basis.
•Stock holding and sales for-cast.
• Weekly and monthly sales
•Contract customers stock items requirement reports
•Report submitting to top managers. Recording sales and order information and sending copies to the Manager in the end of the day
• Huge experience in IT industry sales experience
• In-depth knowledge of technical recruitment, selling partner solutions and customized software development projects
• Broad knowledge of IT Sales and relationship management processes
• Excellent communication and organizational skills
• Ability to understand the technical requirements make initial calls to set up appointments
• Researched and identified new opportunities and generated successful sales leads.
• Managed customer relationship and handled customer issues
• Maintained and updated customer database for use in forecasting
• Responsible for assigned sales targets (monthly, quarterly and annually)
• Goals set for centers month on month, maintaining relationship with target customers, customer service, ensuring high rate of return on investment, sales support and sales.
• Proper execution of order and dispatch it on time.
• Follow up for payment
• Develop new sample for client.
• Maintain good relation with client.
• Thorough understanding of current market trends and consumer buyer behavior
Proficient in Microsoft Office 2007, Windows XP, And Windows 7 in a domain environment
Ability to troubleshoot common hardware/software issues
Ability to meet deadlines and adjust to changing priorities
Ability to follow instructions and work autonomously, but also able to recognize when you are in over your head
Ability to quickly gain new skills and knowledge when faced with new challenges, i.e. stong google-fu
Some familiarity with confidentiality (HIPAA) requirements in a medical setting
Attention to detail
Excellent verbal and written communication skills
ask questions and get information in order to diagnose computer problems and discern what level of support is needed when a problem is presented
Work as part of a team in stressful situations; maintain composure and sense of humor in the face of heavy workload and constant interruptions
Able to show respect to other cultures and work in a culturally diverse environment
• Updating of company record in MS Access on daily basis.
• Answers all contacts in a professional and timely manner through submittal
Mechanisms such as phone and email.
• Worked as part of a close-knit team checking customers' mortgage applications, which were received at Head Office from business centers/branches by post or e-mail.
• Organization of human resources (pupils and support staff), technical and administration resources.
• Consistently monitoring the achievements of colleagues and pupils.
• Regular reviews of personal and pupil achievement targets.
• Responsibility for the social and emotional welfare of pupils.
• Regularly Making Record of Employees and Sales Man Daily Basses.
• Also participated effectively as a member of support team.
• Receives guidance in managing/prioritizing own time and tasks.
• Informs manager upon completion of tasks.
• Receives general instructions or references existing procedures for decision making.
• Solves basic problems according to standard policies and procedures.
• Accurately records inquiries/requests in ticket management system and
Determines appropriate routing/referral for resolution.
• Proficiency in computer skills, Microsoft Office (Windows XP, Word, Excel) with the
Ability to learn new applications.
• Willing to work weekends, evenings and flexible hours.