عبد الله رحمن

Telecommunications Engineer

Simplify Apps and Games is a startup for Android Apps and Games.

NOKIA (NSN) MOBILY MS Project R2 North Region Saudi Arabia May, 2015 to February, 2016.
FLM Engineer with below responsibilities:
• Operations and maintenance Engineer for Manage Services Department
• Responsible for PMR & CM Activities
• Supervise Complete O&M of Nokia BTS and Ericsson Transmission system of Sites.
• First level support for the troubleshooting of Nokia BTS.
• Provide technical support to customers through remote and on-site trouble-shooting.
• Interface with engineering partner to locate technical problems.
• Interface with third party to locate technical problems that may arise during the integration.
• Onsite Maintenance support in case of major or critical problems that can’t be solved by customer.
• Responsible for handling technical ticket system and keep tracking these problems during the whole resolving process
• Sweep testing/VSWR testing of antenna system with site master
• Troubleshoot Power Issues of sites.

ZTE STC MS Project South Region Saudi Arabia Feb, 2014 to April, 2015.
FLM Engineer with below responsibilities:
• Responsible for implementation and day-to-day Level 1 and 2 support.
• Meet the 100 % SLA meet rate for the customer while resolving problems.
• Provide technical support to remote teams for troubleshooting.
• Arrange regular health checks for networks to improve network performance.
• Responsible for customer communication regarding O&M flows, customer satisfaction and customer requirements.
• Troubleshooting and O&M for the ZTE BSS products including BTS, MW
• Daily, weekly & monthly Base reporting to customer.
• Spare Management of District.

ERICSSON STC MS Project Central Region Saudi Arabia March, 2013 to Jan, 2014.
NFM Engineer with below responsibilities:
Description of Role:
Operation & Maintenance BSS & MW:
• Troubleshooting of Minilink Traffic Node (2p, 6p & 20p).
• Troubleshooting of RBS 2202, 2216, 2302, 2308, 2206, RBS 3202, 3206 & 6201.
• Responsible for resolution of KPI & Transmission issues within strict timelines.
• Ensuring network KPIs as per agreed targets.
• Strong follow-up with sub-contractor till resolution of the issues.
• Responsible for sub-contractor management.
• Effective reporting and proper coordination with internal and external stakeholders.
• Meetings with related stakeholders on daily / weekly basis for target delivery on time.
• Successful handover of Swapped Sites to operation team.
• Trouble shooting and solving different Transmission/BTS problems, power issues and problems relating rectifiers.
• Have pin pointed and solved problems arising in the RF network.
• Daily scanning of hardware issues like sector swap and radio replacement.
• Performed ON-call duties and during emergency available to carry out such duties as per requirement.
• Documentation of weekly reports.

ERICSSON STC and MOBILY modernization Project Central Region Saudi Arabia December 2012, to March, 2013.
• Worked and supervised configuration, installation and integration of DUG(2G)
• Worked and supervised configuration, installation and integration of DUW(3G)
• Worked and supervised configuration, installation and integration of DUS(LTE)
• Worked and supervised configuration, installation and integration of TCU
• Worked and supervised configuration, installation and integration of RBS 6201.
• Alarm clearance
• Conducting Site Survey
• Quality of Site
JV-Join Visit with customer
• Preparing check list and SIR.
• Sweep test using Anritsu Site Master.
• Sector Expansion adding and removing sectors and multi carriers.
• Responsibility of managing whole team member and organize them as a team to take technical and efficient work.
• PAT-Provisional Acceptance Test & Reporting to line manager.

NEC MOBILINK and TELENOR modernization Central Region Project Pakistan May 2012, to Sep 2012.
Field Engineer with below responsibilities:
• Visit the site for PM of BTS & Microwave Transmission System.
• Weekly update PM reports.
• Make reports about the Maintenance of sites & installation of new sites.
• Conducting RFC (Site Audit) for MW link up gradation for parameters like frequency, capacity and traffic.
• 24hr alert on Call for full support.
• Fine Tuning of Microwave links to achieve better Rx levels or as per link budget.
• Perform handover for sub-con.

Pakistan Telecommunication Company Limited (PTCL) 9th, July to 2nd Sep, 2011
Worked in the Switch Room with the below responsibilities
• Maintenance of hardware and software including troubleshooting of different defined faults occurred in the system
• Informing affected parties (customer care, interconnecting operators, and similar) of network service outages and degradations(whether planned or not), their extent and anticipated duration, as well as of eventual remedy
• Checking and monitoring different alarms, Communicate with site Engineer Team, Transmission
• Team, PSTN Team and other operating vendors to solve the problem within given SLA.
• Preparing Shift Handover reports, weekly alarm reports, alarm threating report.