Information Technology Support Specialist (IT Support Specialist)
شركة زاد للصناعة والتجارة
Total years of experience :5 years, 10 Months
1. Responsible for diagnosing & resolving hardware, software & end users problems.
2. Acting as the first point of contact for all IT & technical queries.
3. Developing the infrastructure and systems to meet the companies needs.
4. Involved in the roll out of software updates and patches. Investigate specialist and
complex IT support issues.
5. Communicating with third party technical specialists. Configuring and managing backup & restore procedures.
6. Maintaining a wide range of computer hardware and software.
7. Identifying & reporting on the budgetary implications of IT projects and upgrades.
Provide secondary support for LAN administration.
8. Responsible for allocating work to junior staff and induction training for new staff.
9. Deploying new hardware, server backups & evaluating new software & security risks.
In-depth knowledge of Microsoft Windows client operating systems, XP, Vista /
Windows server & Microsoft Office.
10. Time Attendance Management System
11. GPS
12. Technical Support ERP System
13. Manage Archive
1. Payroll and Benefits Administration
2. Processing payroll, which includes ensuring vacation and sick time are tracked in the system.
3. Facilitating resolutions to any payroll errors
4. Participating in benefits tasks, such as claim resolutions, reconciling benefits statements,
and approving invoices for payment
5. Record Maintenance
6. Maintaining current HR files and databases
7. Updating and maintaining employee benefits, employment status, and similar records.
8. Maintaining records related to grievances, performance reviews, and disciplinary actions.
9. Performing file audits to ensure that all required employee documentation is collected and
maintained.
10. Performing payroll/benefit-related reconciliations.
11. Performing payroll and benefits audits and recommending any correction action.
1.سكرتير
2. موظف رواتب
المعالجة الفنية للحاسب واجهزة الحضور والانصراف والمراقبة والابواب الالكترونية والكاشير في وقت التحديث و التطوير وحل الازمات و المشكلات التي يوجهها المتعاملون مع تلك الاجهزة از الانظمه سواء من الهاتف او من خلال زيارة ميدانية .
The program is to cultivate internationalized, high-level and comprehensive software engineering talents with good command of English, solid major knowledge foundation, strong practice ability, innovative capability and international competitiveness. The core of the program is to enhance students’ fundamental knowledge, software engineering theory, advanced software development technology, foreign language application skills, and software engineering practice, meanwhile to foster students’ comprehensive quality with law-abidance, integrity, service conscious and team spirit.