Bank Operations / Payments & Remittances
Finance House
Total years of experience :14 years, 5 Months
Banking Operations |Customer service sector| Cash Management | Bank Reconciliation | Swifts & Remittances | Accounts Payable & Receivable | Collection | Credit Analysit | Treasuary | UAECB Transactions Monitoring & Controlling | KYC | AML Officer | Nest FTS Monitoring .
✓Handle the daily operations of the Outward Remittance team to ensure
timely and accurate processing of all fund transfer applications pertaining to the department.
✓Verify and process all Fund Transfer applications received from domestic and overseas branches and online channels in Flex cube, SWIFT and Central Bank UAEFTS.
✓Ensure all transactions received within cut-off are processed/attended to as per the
agreed TAT provided all details are correctly provided in every application.
✓Coordinate with Compliance team to
ensure all payments are processed as
per bank policy.
✓Ensure that concerned Branch/Relationship managers are informed of all referred payments.
✓Process all types of UAECB Messages-
MT103-MT202-MT004-MT102-MT192-
MT195-MT295.
✓Monitor and handle And Process All types of messages on NEST FTS -UAE.
✓Monitor and handle UAECB dashboard
Session-Portal.
✓Perform Day-end activities ensuring that all transactions are processed and acknowledged in system ie all payments are sent out to payment channels such as SWIFT for foreign currency and UAEFTS for local currency.
✓Attend queries from customers and
Relationship Managers/Assistant.
✓ Coordinate with the
Investigations team to ensure accurate
and prompt response is provided.
✓Ensure that payments to billers are
processed daily and sent to Central
Bank for further crediting to their other
bank accounts.
✓Verify and Process all salary uploads in
system. Ensure that there are enough
funds to cover the same.
✓Coordinate with Credit Ops team / FCD for OD approval in case of less balance.
✓Review and update SOPs on process
improvement and as per audit
recommendations.
✓Providing support to MIT and performed
for system improvements and other
system issues.
✓Reconciliation of Central Bank GL
account for local currency payments.
✓Investigated discrepancies ensuring
that correct balance is reflected at end
of day.
✓Foreign currency reporting to Treasury
department for proper funding of
accounts.
✓Preparation of monthly MIS and
exception reports.
• Follow up the dues.
• Issuing managerial checks.
• Dealing with client service.
• Proceed checkbooks applications.
• Issuing formal letters to the clients.
• Executing standing orders on time.
• Proceed all kind of debit and credit cards.
• Swift transfers & Western Union transfers.
• Internal transfers within a clients accounts.
• Proceed the re-activation of dormant accounts.
• Preparing credit proposals and proceed the loans.
• Ensure Database consistency for clients’ accounts.
• Proceed transactions related to releasing reserved amounts.
• Follow up on client's complaints and provide a high satisfaction for them.
• Proceed the applications of the internet banking forms for clients.
• Maintain and develop clients' portfolios in order to meet the branch's target.
• Work with and advise clients in opening accounts and performing transactions.
• Marketing, Promote bank's products and services by calling, and visiting clients.
• Assist clients with taking out different types of loans including personal loans, home, equity, LGs. etc.
• Meeting with new clients to explain all the services and features the bank has to offer.
• Place phone calls to current bank customers regarding account changes or suggested options.
• Collect client's information and input data into the system ensuring confidentiality at all times.
• Swift transfers.
• Cash operations.
• Dealing with currencies the local and the universal.
• Western union transfers.
• Cash operations, salaries transfers buying and selling currencies.
• Treasury management and internal transfers within a clients accounts.
• Buying and selling currencies.
• ATM replenishment, cash safety and security operations.
• Internal banks information security policies, permanent supervision, and sales.
Business Adminisration
