Abdullatif hasrouni

• Supervise and direct the activities done by the showrooms sales staff for customer receptions
• Manage the preparation and follow up for quotations given for the customer orders and ensure that the
System is updated
• Ensure that the order processes are executed properly by the sales people
• Plan and direct the implementation of discount procedures specific for store, prepare a reports on results
• Inform about the details and ensure that the necessary steps are taken about any upcoming change
• Prepare monthly forecasts, sales, inventory levels and order points and report to Executive manager
• Assign employees to specific duties
• Examine merchandise to ensure that its correctly priced and displayed
• Provide customer service by greeting and assisting customers and responding for inquiries and complaints
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
• Instruct staff on how to handle difficult and complicated sales
• Managing promotions activity for the stores
• Arranging various events
• Customers relationship management of various market segments & major genuine buyers
• Managing and leading sales and service team
• Recruit, hire, evaluate and counsel stores employees. Schedule, organize and direct assignments
• Develop and implement employee performance evaluations and improvement plans
• Resolve customer problems or complaints by determining optimal solutions
• Ensure interior and exterior of store is maintained to company rules
• Utilize labor management tools, including effective scheduling to maximize productivity, profitability and margins
• Encourage store employees to take ownership for their performance and career developments plans.
• Provide exceptional customer service and ensure the employees also provide same level of service.
• Conduct regular meeting
• Ensure employee awareness of safety and emergency procedure
• Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank
• Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, ect.
• Assign service orders to technicians to perform delivery and installation work at customer sites and insure a first in / first out workflow
• Manage speed of service results, controls inventory that’s used for service orders, and is responsible for the overall organization and appearance of the service center
• Conduct office management tasks
• Implementation of any new policies and procedures
• make month competitors report showing the strength and weekends and how can we improve from head office side
• work closely with the marketing team face book and instagram
• Follow up with the teams from different departments to achieve organizational goals
• ensuring that communication is ongoing and effective between each shops

• 1. Ensure products availability at the lowest inventory cost based on demand and sales forecasts.
• 2. Ensure on time fulfillment of all sales orders.
• 3. Manage and update Master Article Data on system and assure data accuracy.
• 4. Analyze sales history data and supplier lead times in order to determine accurate forecasts, and compute necessary quantities.
• 5. Prepare a quarterly budget for expected purchase orders and hand it to the Finance Department.
• 6. Manage purchases by creating and sending Purchase Order Forms to suppliers.
• 7. Build a strong and fruitful relationship with suppliers and negotiate on reducing the cost continuously.
• 8. Categorize and index suppliers based on performance and quality of service (on time delivery, correct quantities and labels).
• 9. Determine extreme changes in inventory movements and slow moving goods.
• 10. Execute lead time and ordering parameters improvement activities.
• 11. Manage product returns to suppliers.
• 12. Contribute in physical inventory counting

responsible of all logistic and support plus customers service
Import and export, Regulatory, food registration, WH managent
Team Leader, Negotiaition

Jobs & Responsibilities

Part I - Broad Function

• Deals with the management of inbound shipments, local liaison with Government / regulatory departments, clearing agents.


Part II - Principal Responsibilities

• Ensure sufficient documents are in hand to clear the consignments.
• Monitoring shipments and do all the process for clearing the consignments
• Ensure a smooth operation with the third party clearing and transport agents
• Ensure a proper health clearance from the Customs, Municipality & Ministry of Health for all the incoming consignments, follow-up where necessary to speed up the procedures.
• Arrange the timings with the warehouse for the physical offloading of the goods.
• Update Sales Team on Status of shipments in the pipeline and all new arrivals.
• Log all the inbound consignments along with their relevant details.
• Responsible to co-ordinate with the Head office for all quality & supplier service related issues.
• Ensure all the export-related documents and the goods to be reached to its destination on time.
• Follow up on all logistics matters with Municipality and other governmental offices regarding Health, Quality, specifications etc.
• Prepare all documentation with the Municipality for destruction and assist warehouse in physical destruction.
• Manage the registration process with Authorities for all new products.
• Follow up and monitor all demurrage related incidents by communicating reasons for delays and claims when needed.
• Liaise directly with the Health Authorities / Standards and Metrology Department for all changes in Labeling or Formulas introduced by the company to ensure a smooth transition
• Negotiating with Cargo companies
• Import/Export processes including documentation.
• Working as per ISO standards
• Public relation with suppliers and all local governments and authorities
• Provide assistance to the Warehouse Manager to develop inventory control and procedures.
• Assist the warehouse in verifying inventory information.
• Interface with Sales, Customer Service, and Logistics Manager.
• Understand and observe the relevant rules and regulations of the department.
• Supervise seasonal and temporary staff helper.
• Maintain a good customer relation by providing efficient customer service.
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Jobs & Responsibilities
- Translate the documents from Arabic to English and vice versa.
- Update the WP for customer and office for tracking.
- Visiting customers for job improvement and resolve any pending issues.
- Making new contracts.
- Follow up with cargo department for confirmation.
- Provide customer support.

Jobs & Responsibilities
Hotel and ticket reservation
Follow up for confirmation
Customer update
Managing
Coordinating
Communication