Director of Facility Management & Support Services
National Company for Mechanical System (NCMS)
Total years of experience :25 years, 3 Months
Highlights:
• Supported the company’s strategic vision to identify new business opportunities & drive industry-relevant technology development.
• Efficiently developed the policies and working procedures for all departments under the shared services division.
• Created policies & SOPs for Facilities management and obtained approval from the CEO.
• Developed policies for Fixed Assets retirement as well as for Housing & Substances, and obtained approval from concerned departments.
• Distinction of improving the maintenance contract with additional features with the same prices.
• Developed SLA (Service Level Agreement) for each department; prepared JDs for all positions.
• Efficiently managed facilities engineering department (responsible for capital investment project - construction and electromechanical) and developed the right procedures to ensure the smooth running of the departmental operations.
Responsibilities:
• Lead and manage the execution of operating strategies, including product cost & product sourcing (make or buy), capacity strategies & plans, capital expenditure strategies & plans, Inventory strategy & plans, purchasing as well as HR initiatives.
• Plan and direct all business operations to achieve corporate goals; assist in budget preparation and expense management activities; allocate funds, authorize expenditures and assist area managers in budget planning.
• Ensure robust plant safety, security procedures, and trainings are in place to guarantee plant/factory operations comply with all required regulations; develop and implement SHE initiatives.
• Develop and implement protocols for the sustainability of business in the areas of manufacturing, production & raw-material planning, inventory management, maintenance regimes & contracts, security, safety, and legal compliance.
• Handle responsibility for operations and maintenance of the production line; analyze budgets and continuously control production costs and identify/rectify waste measures.
• Assist in preparing the budget for the support services divisions, managed cost and cash flow, led cost reduction efforts and ensured expenditures within the set budget.
• Manage end-to-end supply chain operations for the business including raw material planning, procurement, manufacturing, warehousing, logistics, customer service and transportation.
• Manage and oversee the entire procurement lifecycle right from planning, bid preparation, budget/ forecasting, contracting, negotiating prices, quality, delivery, warranty, purchasing agreements to invoicing and reporting.
• Evaluate and manage bids, tenders, proposals (RFP’s/RFQ’s) and quotations for complex purchases.
• Manage warehouse operations in compliance with the facility’s policy and vision including overseeing team performance, expediting the receiving and shipping of goods, and ensuring efficient, organized storage.
• Develop the annual budget for warehouse operations, schedule expenditures, analyze variances, and initiate corrective actions to ensure compliance with the budget.
• Implement the system of security, safety and control of fire, theft and accidents in the warehouse; set, maintain and enforce general warehouse health and safety.
• Identify the annual needs of spare parts, materials, and maintenance tools, ensuring that all maintenance resources (tools, supplies, materials and manpower) are mobilized in a timely fashion.
• Develop and implement cost-effective procurement, contracting and supply chain management policies, practices, processes & procedures in compliance with the organization’s rules and regulations.
• Determine staffing requirements and ensure that company positions are filled promptly; recruit, manage & develop staff, identify training needs, and conduct trainings for staff development. Oversee team mobilization as well as deployment.
Highlights:
• Owned P&L accountability, developed big picture strategy, driven Group missions, and generated positive ROI deliverables and measurable market leadership and growth.
• Successfully established operational procedures, policies, and standards for the entire group.
• Successfully expanded business beyond Saudi Arabia.
• Promoted the group to local, regional, national and international constituencies.
• Supervised foreign operations to include evaluating operating and financial performance.
• Key role in updating HR policies, which were last modernized in 2005, ensuring compatibility with labor law.
• Developed an appropriate organizational structure (for the whole group till the third level) and governance mechanisms to drive the sustainability agenda.
• Registered new unprecedented records at polymers plant turn over- tonnage as well as value.
• Efficiently fostered planning culture between sales, production and purchase.
• Served as the Group Ambassador to represent the group at legislative sessions, committee meetings & formal functions.
• Member of group planning and policy-making committees.
• Contributed to preparing a course that resulted in significant overall business improvements.
Responsibilities:
• Developed and execute effective business plans focused on growth, profits and increasing shareholder return by planning cost-effective operations and market development activities.
• Oversaw all areas of the business, implemented operational changes, and delivered measurable improvements; identified and implemented necessary changes to enable the business to perform to its optimum ability.
• Oversaw the company’s financial activities, including budgeting, financial reporting and auditing; reviewed financial and non-financial reports to devise solutions or improvements.
• Developed and executed effective sales and marketing plans in line with the overall business strategy and identified new sales and business opportunities, contributing to sales target achievement and bottom-line growth.
• Oversaw all operations and business activities to ensure that they produce the desired results and are consistent with the overall strategy and mission.
• Maintained awareness of the competitive market landscape, expansion opportunities, industry developments, etc.
• Determined new investment opportunities; conducted multiple feasibility studies for multiple high-end projects.
• Served as a catalyst in the evolution of operational excellence, implemented measures for superior production methods, process optimization, and equipment performance for enhanced utilization of plant capacities.
• Managed systems, policies, processes and standard operating procedures to ensure smooth functioning of overall production operations and focused on enhancing operational efficiency.
• Restructured the operational procedures and consistently enforced adherence to legal guidelines and internal policies to maintain the company’s legality and business ethics.
• Reviewed business and financial reports to determine progress and status in attaining business objectives and revised business plans as per current conditions; presented Group report in Board of Director meetings.
• Adopted best business practices together with 'state-of-the-art' technology/information systems to achieve world-class quality and standards of services, leveraging technology to gain competitive advantage.
• Created a work environment that promotes staff commitment to achieve organizational vision, mission, and strategy.
Highlights:
• Provided leadership and direction to the team in the following achievements:
o RCF & ETP (Riyadh Carton Factory & Egg Tray) gained a net profit of MSAR 43.968, a 25% increase against Y2014.
o Selling price increase - RCF increased price by 4%: Y2015 vs Y2014 & ETP increased price by 5.2%: Y2015 vs Y2014
o Propelled productivity and efficiency level in RCF by 16.7 % (Y2015: 90, 637MT) higher than the year 2014 (77, 742 MT).
o WAPER achieved a new sales record during Y2015 having a total increase in revenue of 18% as compared to Y2014
o Leveraged negotiation skills to mitigate paper cost by 14.25 MSR and other material costs by 3.09 MSR
• Successfully managed P&L responsibility - managed the revenue & cost elements of the company’s income statement.
• Managed and administered effective and successful health & safety programs - introduced SOR (Safety Observation Report), strongly emphasized “awareness” and “develop a Culture” on all levels of personnel (2015).
• Efficiently maintained incident rate (IR) below OSHA standard.
• Continued with the same momentum during the economy downturn - 2016, achieved growth with approximately 86% increase on profit Vs 2015 and 10% reduction on paper cost Vs budget as well as zero accident.
Responsibilities as General Manager:
• Directed overall plant and production operations with profit-centered (P&L responsibility) aptitude; coordinated activities required to assure optimum safety and environmental compliance, plant efficiency and reliability.
• Managed end-to-end plant operations right from selection of raw material, stringent implementation of processes for lean manufacturing, factory production license, manufacturing excellence KPI targets to the final product.
• Developed and implemented production schedules to meet internal volume, cost and quality goals; analyzed production metrics and implemented strategies for improvements.
• Provided leadership to the team in the development of long-term and annual business plans and achieve objectives like maximizing throughput, improving quality, customer service whilst reducing operating costs.
• Partnered with WFI Head and Executive Committee to establish SBU business strategies, including sales strategy, competitive positioning, competitive priorities and main strategic initiatives.
• Led execution of SBU strategy and priorities thereby achieving targeted growth and financial targets.
• Facilitated improvement initiatives through a comprehensive manufacturing excellence structure across departments.
• Identified, assessed and recommended new business development opportunities including acquisition and divestiture plans regional & international expansion.
• Developed proposals for new initiatives in Production Control & Purchasing; developed purchase plans to achieve cost targets, approved purchase orders, negotiated & sourced alternate raw materials to improve quality and reduce costs.
• Ensured robust plant safety and security procedures and trainings are in place and that operations are in compliance with all required regulations.
• Provided leadership to the team in the development of long-term and annual business plans and achieve objectives like maximizing throughput, improving quality, customer service whilst reducing operating costs.
• Partnered with WFI Head and Executive Committee to establish SBU business strategies, including sales strategy, competitive positioning, competitive priorities and main strategic initiatives.
• Led execution of SBU strategy and priorities thereby achieving targeted growth and financial targets.
• Developed, trained & mentored a highly effective team that delivered exceptional results; chaired regular meetings with all stakeholders to coordinate plant control issues to ensure the timely and orderly execution of the manufacturing work.
• Led and managed production operations of the factory including developing and implementing action plans in line with the company’s values and vision for achieving production targets.
• Formulated and implemented production strategies and plans including line efficiency, variable cost/fixed cost management and all aspects of plant production including headcount, costs, yield, inventory, execution, etc.
• Facilitated improvement initiatives through a comprehensive manufacturing excellence structure across departments.
• Identified, assessed and recommended new business development opportunities including acquisition and divestiture plans regional & international expansion.
• Evaluated technical performance of the plant and introduced impeccable solutions to resolve issues; established a safe environment and analyzed data to determine risk and cause of failures.
• Ensured team safety by enforcing proper controls for all hazards and risks associated with all operational activities, implemented safe working practices, arranged periodic refresher trainings, and conducted audits.
Facility management professional, certified by IFMA