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Abdulraheem Makhlouf, Customer Service Internship

Abdulraheem Makhlouf

Customer Service Internship·CsMena

Jordan

Bachelor's degree, Medicine

Work experience

Total years of experience: 0 years, 1 months

Customer Service Internship

October 2025 - October 2025

CsMena

Amman, Jordan

October 2025 - October 2025

Focused on live chat support, communication etiquette,
and problem resolution.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Customer Service Agent, Voice Calls & Live Chat

October 2025 - October 2025

CsMena

Amman, Jordan

October 2025 - October 2025

Managed multiple live chats at once.
Survived high-pressure shifts.

Company industry:
Call Centers & Customer Care Outsourcing

Education

Middle East University - Jordan

June 2022

June 2022

Bachelor's degree, Medicine

Jordan

Skills

COFFEE MAKING
Intermediate
COFFEE MAKING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CAREER DEVELOPMENT
Intermediate
CAREER DEVELOPMENT
Intermediate
CREATIVE PROBLEM SOLVING
Intermediate
CREATIVE PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMOTIONAL INTELLIGENCE
Intermediate
EMOTIONAL INTELLIGENCE
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
ONLINE COMMUNICATION
Intermediate
ONLINE COMMUNICATION
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
TELEPHONY
Intermediate
TELEPHONY
Intermediate

Languages

Arabic

Beginner

English

Beginner

Training and Certifications

Certifications
Barista Preparation Program
Professional Barista Course