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Abdulrahim Alghamdi, Customer Services Manager

Abdulrahim Alghamdi

Customer Services Manager·Namar Insurance Broker

Saudi Arabia

Diploma, Insurance Operation

Work experience

Total years of experience: 14 years, 0 months

Customer Services Manager

January 2019 - Present

Namar Insurance Broker

Saudi Arabia

January 2019 - Present

Handling daily transactions.
Close all client enquirers.
Visit company clients and insure client satisfaction.
Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Sales Accounts Manager Corporates Sales

July 2017 - January 2019

Salama Cooperative Insurance Company

Khobar, Saudi Arabia

July 2017 - January 2019

Approaching new clients for business relation matters and marking company insurance products.
o Understand and identify client’s insurance needs.
o Enhance client’s awareness for the importance of insurance.
o Completion of underwriting requirements.
o Client’s routine visitation and communications.
Company industry:
Insurance & TPA
Job role:
Sales

Claim Executive

December 2015 - May 2017

Saudi Reinsurance Company

Riyadh, Saudi Arabia

December 2015 - May 2017

Handling life & medical facultative & treaty claims registration tell settlement.
Prepare & Study all cases referred for approval.
Company industry:
Insurance & TPA
Job role:
Administration

Policy Processing Officer

August 2012 - December 2015

Alinma Tokio Marine

Riyadh, Saudi Arabia

August 2012 - December 2015

verify and approve submitted applications Claim processing, Underwriting processing, Medical fee processing.
translation internal P&P, Data Entry, Archiving hard copies of related documents, System testing scenario processing,
Company industry:
Insurance & TPA
Job role:
Management

Financial Monitoring - Training Program

June 2012 - August 2012

samba fainancial group

Riyadh, Saudi Arabia

June 2012 - August 2012

Training Provided by IPA
Company industry:
Banking
Job role:
Administration

Education

The Institute of Public Administration

September 2012

September 2012

Diploma, Insurance Operation

Saudi Arabia

GPA (point): 4 out of 5

GPA (point): 4 out of 5

A Diploma' from The Institute of Public Administration, Insurance Operations, Riyadh. • GPA 4 Education Materials • Law and regulations of Insurance in the kingdom. • Accounting Principles • Principles of Statistics & Finance • Insurance Operations • Fundamentals of Reinsurance • Interpersonal communication skills & work ethic. • Introduction to Business Administration & Marketing • Fundamental of Risk & Insurance

Skills

Planing

Expert

Insurance Law

Expert

Insurance Strategies

Expert

Insurance Fraud

Expert

Claims

Expert

English

Expert

Problem Solvency

Expert

Self learning

Expert

learning and evolving

Expert

negotiations

Expert

adopting and development

Expert

Planing

Expert

Insurance Law

Expert

Insurance Strategies

Expert

Insurance Fraud

Expert

Claims

Expert

Languages

Arabic

Native Speaker

English

Expert

Memberships

المعهد المصرفي

دورات

August 2012

Training and Certifications

Certifications
N/A
Samba
Jun 2012 - Sep 2012

Hobbies and interests

travailing, Traditions & cultures, making friends, gaming, trying new things,