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Abdulrahim Alsamman, Head of Operations

Abdulrahim Alsamman

Head of Operations·Sela

Saudi Arabia

Master's degree, Public Relations

Work experience

Total years of experience: 15 years, 6 months

Head of Operations

January 2021 - Present

Sela

Jeddah, Saudi Arabia

January 2021 - Present

• Led end-to-end project management for large-scale film productions, overseeing multi-million SAR budgets and
full project lifecycle from planning to execution.
• Directed cross-functional teams of 10+ managers across operations, procurement, and production units to ensure
on-time and on-budget delivery.
• Managed project portfolios, aligning execution with organizational strategy and stakeholder expectations.
• Established project governance frameworks, KPIs, and reporting dashboards to track performance and mitigate
risks.
• Improved project delivery timelines by 20% through process optimization and resource planning.
• Led stakeholder engagement with government entities and strategic partners on high-impact projects.
• Oversaw vendor and contract management to ensure service quality, compliance, and cost control.

Company industry:
Entertainment

Senior Cabin Crew

January 2015 - January 2021

Saudia Airlines

Jeddah, Saudi Arabia

January 2015 - January 2021

• Supported operational planning and coordination across departments to ensure service efficiency.
• Contributed to process improvement initiatives and workflow optimization.
• Assisted in stakeholder coordination and compliance with regulatory frameworks.

Company industry:
Airlines

Customer Service Representative

January 2008 - January 2011

The Saudi National Bank

Jeddah, Saudi Arabia

January 2008 - January 2011

• Managed client accounts and resolved inquiries while ensuring adherence to banking policies and compliance
standards.
• Coordinated with internal departments to streamline service processes and improve operational efficiency.
• Promoted financial products and strengthened client relationships through consultative sales techniques.
• Supported transaction processing and documentation accuracy to maintain regulatory compliance.

Company industry:
Banking

Deputy Director

January 2007 - January 2008

United Agent Office

Jeddah, Saudi Arabia

January 2007 - January 2008

• Managed daily operational activities and coordinated with airlines, security authorities, and external stakeholders
to ensure compliance with aviation regulations and service standards.
• Oversaw vendor and supplier relationships, conducted contract reviews, and supported negotiations to maintain
cost efficiency and operational continuity.
• Implemented process improvement initiatives that enhanced workflow efficiency and reduced operational risks.
• Supervised operational teams, resolved service escalations, and ensured adherence to safety, quality, and
regulatory requirements

Company industry:
Administration Support Services

Education

King Abdulaziz University

January 2026

January 2026

Master's degree, Public Relations

Saudi Arabia

King Abdulaziz University

January 2022

January 2022

Bachelor's degree, Mass Communication

Saudi Arabia

Skills

OPERATIONS
Intermediate
OPERATIONS
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
PROCESS OPTIMIZATION
Intermediate
PROCESS OPTIMIZATION
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
RISK MITIGATION
Intermediate
RISK MITIGATION
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
BUSINESS OPERATIONS
Expert
BUSINESS OPERATIONS
Expert
BANKING
Expert
BANKING
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
MEDIA PRODUCTION
Expert
MEDIA PRODUCTION
Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Banking Qualification
Communication for Leadership Success
Managing Change Simulation Course
Destination Marketing
Public Relations & Corporate Communication Management
English as a Second Language
University Bridging Program

Hobbies and interests

Traveling