Senior HR Administrator
BuildWise Trading & Contracting
Total years of experience :2 years, 9 Months
Career Highlights:
✓ Offboarding: 1. Led end-to-end comprehensive offboarding processes, ensuring strict adherence to company policy and legal regulations 2. Provided expert guidance to employees, facilitating smooth exits and maintaining the companys positive reputation 3. Conducted thorough analyses offeedback received during offboarding procedures while implementing strategic improvements, enhancing the offboarding experience and minimizing disruptions. ✓ Employee Relations / Not Limited to the below: 1. Addressed employee concerns and grievances, fostering a positive and respectful work environment. 2. Resolved HR-related issues, maintained strong working relationships with staff, earning their trust and ensuring open lines of communication 3. Acted as a resource for employees, interpreting company policies and procedures, ensuring understanding and compliance among staff members 4. Assisted in the preparation of HR-related documents, such as employment contracts to be attested, required documents for sponsorship transfer 5. Collaborated closely with the Government Affairs department to ensure the timely renewal of all company documents, & RP renewals
Career Highlights:
✓ Learned and handled all Offboarding activities for the 1, 500 Staff Category Employees of the business unit using the SAP Module for :
1. Dealing with all termination & resignation requests 2. Ensured that all requests are in compliance with company policy and Qatar Labour Law 3. Issued End of Service Letters (EOSL), NOCs & Experience Certificates 4. Coordinated with cross-functional teams for offboarding activies for a smooth employee exit 5. Collaborated with Payroll and Finance for EOSS issuance and payment. 6. Arranged repatriation tickets and handled RP cancellations for Final Exit employees. ✓ Oversaw Administrative Duties / Not limited to the below: 1. Addressing complaints and queries. 2. Maintained a meticulous stationary database in Excel for efficient office operations. 3. Assigned/Supervised clerical, administrative, and secretarial tasks optimizing workflow 4. Implemented and ensured adherence to office administrative procedures, enhancing overall efficiency. ✓ Managed Employee-related Matters in Collaboration with Government Affairs Division: 1. Handled Exit Restrictions/Exit Permits issuance. 2. Cancellations/Renewal of employees RPs 3. Coordinated with Government Affairs and employees for smooth Sponsorship Transfers. 4. Prepared Employment Contracts for ADLSA attestation. ✓ Prepared Monthly Ooredoo Outstanding Bill for the Business Unit. ✓ Provided Assistance to Employees Regarding ER Issues / Not limited to the below: 1. Resolving discrepancies in payroll records to ensure accurate and timely payments 2. Rectifying errors in work schedules to optimize staffing and workflow efficiency 3. Managing inquires related to time off and attendance 4. Assisting with Offboarding inquiries. 5. Offering guidance to employees on issue resolution in alignment with company policies, promoting a cohesive and compliant work environment
Career Highlights: ✓ Supervised an average of 10 customers daily using the Interactive Teller Machines and advisory rooms and helping them complete their transactions ✓ Kept a daily log of activities which included the departure / arrival to and from the bank ✓ Ensured the safety and security of the Advisory Rooms at multiple locations ✓ Reported to controllers daily regarding the operation and potential problems that may have occurred ✓ Learned to become an excellent customer facing resource and improved communication in all daily interactions ✓ Achieved a Certificate of Attendance for the completion of the Bank Audi Internship program