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Abdulrahman Khoja, Customer Service Officer

Abdulrahman Khoja

Customer Service Officer·Dr Samir Abbas Hospital

Saudi Arabia

Bachelor's degree, Applied Network Systems Engineering

Work experience

Total years of experience: 1 years, 3 months

Customer Service Officer

January 2021 - March 2022

Dr Samir Abbas Hospital

Jeddah, Saudi Arabia

January 2021 - March 2022

1-Data entry and information management.
2-Work with others to ensure patient safety.
3-Appointment scheduling for patients.
4-Working in multiple departments.

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Customer Service Officer

January 2021 - January 2022

Dr. Samir Abbas Hospital

Jeddah, Saudi Arabia

January 2021 - January 2022

I was responsible for delivering excellent customer service and ensuring patient satisfaction. I utilized my strong communication skills to address patient inquiries, aid, and resolve any issues or concerns. Additionally, I worked collaboratively with a team to meet patient needs and exceed expectations. I efectively managed patient inquiries, appointments, and records.

Company industry:
Medical Hospital

Education

College Of Technology - Saudi Arabia

June 2024

June 2024

Bachelor's degree, Applied Network Systems Engineering

Saudi Arabia

GPA (point): 4.19 out of 5

GPA (point): 4.19 out of 5

My graduation project that I created and coded a tourism guiding application that suggests a schedule for one to two days in any of the selected countries and includes an integrated capability to find new locations and suggest a schedule for them.

King Abdulaziz University

January 2024

January 2024

Diploma, Networking

Saudi Arabia

GPA (point): 4.64 out of 5

GPA (point): 4.64 out of 5

Designed and created a smart home with numerous sensors that can be managed using a phone.

College of Telecom and Electronics (CTE)

January 2023

January 2023

Bachelor's degree, Bachelor of Network engineering

Saudi Arabia

king abdulaziz UNIVERSITY (KAU)

January 2020

January 2020

High school or equivalent, Diploma of Networking

Saudi Arabia

Skills

LINUX

Beginner

INFORMATION TECHNOLOGY

Intermediate

CRITICAL THINKING

Intermediate

COMMUNICATIONS

Expert

CUSTOMER SERVICE

Expert

MICROSOFT EXCEL

Beginner

ADAPTABILITY

Intermediate

CONFLICT RESOLUTION

Intermediate

DETAIL ORIENTED

Intermediate

MANAGEMENT

Intermediate

MICROSOFT POWERPOINT

Intermediate

LEADERSHIP

Intermediate

MICROSOFT WINDOWS

Expert

COMPUTER HARDWARE

Intermediate

Languages

Arabic

Expert

English

Expert

Training and Certifications

Certifications
EnglishScore
Jan 2024

Hobbies and interests

Weightlifting