Technical Sales & Marketing Engineer
Dareen Trading and Agriculture Development
Total years of experience :17 years, 11 Months
Dareen is my family business where I started my career shift, founded in 1998, working in the trading and distribution of crop protection products, fertilizers, and seeds. Authorized distributor of major companies producing seeds of field crops and vegetables.
• Achieved growth in total sales of pesticides and fertilizers by more than 150%, and seeds by over 300% in less than 4 years.
• Success in expanding the customer base in the commercial and farm sectors and entering new markets in several governors.
• Preparing sales plans based on an analysis of market needs, product trends, sell-through, and Agri seasons.
• Manage sales promotions, marketing strategies, and campaigns on social media platforms.
• Providing technical support and agricultural consultations for some crops such as potatoes, strawberries, onions, wheat, corn, cucurbits, legumes, and others.
• Responsible for day-to-day operations, selling, management, and overseeing.
• Actively seek out new sales opportunities through customer visiting, networking, and social media.
• Oversaw sales, goal setting, and performance reporting for Delta sector accounts.
• Created and supervised campaigns on social media, which directly contributed to increasing sales by over 30% in 9 months.
• Successfully supervised organizing and public relations management for two agricultural supplies exhibitions: Agri Plaza at Alexandria, and Agri Expo at Alex desert road.
• Made periodic visits to current and potential clients, developing relationships with distributors, growers, and retailers.
• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and generate customer demand.
• Prepared sales plans based on an analysis of market needs and requirements to achieve sales goals.
• Responsible for promoting and selling in the fertilizers and pesticides section to existing and prospective clients in the South Delta sector.
• Prepared reports to upper management about existing and new customers, sales, and revenue.
• Actively sought out new sales opportunities through customer visiting, networking, and social media.
• Collaborated with team members to achieve better results.
• Launched/supervised E-commerce store and ads on social media platforms which contributed to revenue increasing by about 25%.
• Manage/executive on the technical support team with +5 years of experience as a technician.
• Ensure availability of merchandise and services by concurring contracts and maintaining inventory.
• Recruit, train and lead the new employees to maximize performance in customer service, technical support, sales revenue generation, and daily tasks.
• Successfully generated a 35% growth in annual revenue.
• Managed a team of 3 technical support technicians.
• Promoted in 2 years to Assistant Branch Manager in the general operations of the branch.
• Exceeded sales target for smartphones by 45%, and accessories by 65%, and contributed to sales team success by 55% within a two-year.
• Advised customers about the new models, products, and services and assisted them in determining which were suitable for their needs.
• Built and provided basic end-user troubleshooting for smartphones, tablets, and desktops for iOS, Android, and Windows systems.