Account Manager
Dell- Marcom Arabia
Total des années d'expérience :4 years, 6 Mois
• Assist project management with scheduling and logistics solutions.
• Supervised the staff, communicate with the clients in daily routine.
• Prepared weekly and monthly reports for the kingdom.
• Handle the tasks of scheduling and planning maintenance work to ensure all operations are normal.
• Handle the tasks of assisting clients in installation, configuration and testing of complex hardware and software tools.
• Handle responsibilities of tracking maintenance delays.
• Responsible for responding to customers' inquiries regarding system status, support requests and network connectivity.
• Coordinate with marketing staff to prioritize sales campaigns and provide solutions to sales representatives.
• Developed advertising campaign for Intel project.
• Effectively trained newly hired employees within short time.
• Up-date knowledge of our and competitor's products.