Senior Business Analyst
National Medical Care Co.
Total years of experience :19 years, 9 Months
1. HR Analytics:
• Annual Manpower Planning and Budgeting - with all analytics and reports.
• Performance Appraisal - Full cycle from Objectives to Scores analysis and reports.
• Job Analysis and JD - Set all JD factors after proper study and analysis.
• Organizational Structures - Manage and maintain structure up to N3 level.
• Compensation and Benefits benchmarking, bonus and increments proposals.
• Other OD Functions - HR Policy, SLAs, Authority Matrix, Grading structure etc.
• Periodic Analysis Reports - Headcount Analysis, Turnover Analysis, Employee
Survey Analysis, Saudization analysis, Exit Interview Analysis, TNA reports etc.
2. Business Analytics:
• Understand the proposed business idea from the source and stakeholders.
• Conduct Market study, Demand analysis and targeted customers report.
• Write Sales and Marketing strategy based on targeted customers.
• Project the periodic revenue based on services, customer volume and price.
• Study the CAPEX and OPEX investments.
• Conduct Manpower planning and Manpower cost budgeting.
• Detail the Infrastructure development requirements and cost.
• List out all other direct and indirect expenses.
• Prepare complete P&L and ROI analysis and compete feasibility study.
• Prepare Executive Summary of the business plan.
3. Hospital Operations Analytics:
• Patient journey and waiting time analysis.
• Out patient to in patient conversion analysis.
• Clinic utilization and Bed utilization analysis.
• Revenue Cycle analysis reports and dashboards.
• Study Physician revenue reports and develop Physicians Incentive Plans.
BUSINESS PROJECTS Participated as ANALYST
(Complete business plan from Market study to Executive Summary)
1. Oncology Project - Specialized Oncology Center of Excellence.
2. Remote Monitoring and Tele ICU Project.
3. Home Healthcare Project - Provide all possible telemedicine and homecare services
across Riyadh.
4. Long Term Care Project - Specialized facility for long term bed ridden patients.
5. Renal Transplantation collaboration with MOH Project - Provide Renal
Transplantation for cases referred by MOH on contract basis.
6. Radiology Outsourcing project for MOH hospitals - Provide all radiology services
inside the MOH hospitals on a contract basis.
7. Surgery Collaboration Project with PSMMC.
Business Analysis:
• Study and analyze new products feasibility and market demand.
• Analyze and provide periodic performance report based on product lines.
• Study overheads cost reduction and automations.
• Analyze sales volume by customer categories.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Retrieve financial information and interpret in to reports and dashboards.
• Do ROI and SWOT analysis for proposed new development plans.
• Trend prediction, Risk alert and mitigation plans for various business areas.
• Manpower Planning and annual budget analysis.
• Conducting meetings and presentations to share ideas and findings.
• Effectively communicating insights and plans to cross-functional team members and
management.
HR Achievements:
• Initiated and successfully implemented WPS and Finger scan attendance system.
• Reduced recruitment expense 50% and hiring process time 25% by coordinating with local and foreign Agencies.
• Solved complaints of new hires by keeping strict control over Recruitment Agency’s charges on candidates.
• Initiated HR Tracking system to complete process on time and HR auditing purpose.
• Modified Exit interviews with a questioner focusing on continuous improvement.
• Set data access and sharing policy which helped in accessibility with confidentiality.
Achievements:
• Minimized SAP workflow process delays by continuous monitoring and follow up.
• Assisted in easy migration from manual documentation process to SAP ESS and MSS process by giving adequate trainings in users own languages.
• Made the HR department accessible for all staff especially their issues not solved through the authority channel.
• Played key role in reducing the staff turnover by on time involvement of HR department in creating an employee friendly atmosphere.
• Developed a good and well-coordinated HR team with staff from Local, Asia and Africa.
• Prepared various monthly reports and presentations for clear analysis and manpower plan.
Major Responsibilities:
• Handling HR and Payroll task for more than 1500 employees by using SAP HRP module.
• Supervising a team of 4 HR Assistants and 2 HR Trainees.
• Maintaining Employees Master List and confirming the Head Count to Payroll.
• Verifying new recruitment documents and ensuring that the contract is valid as per the policy.
• Ensuring the contract renewals are completing on time as per the policy.
• Verifying Payroll deductions (Absent, Disciplinary action etc.), Additions (Overtime, other allowances) and unpaid salaries etc.
• Verifying and ensuring all the Resignation and Terminations are adhere to policy and proper documentation is completed.
• Processing the new Personnel Requests.
• Monitoring HR performance by following HR Tracking system.
• Ensuring correct salary paid for Temporary and Trail employees.
• Arranging for Annual vacation and holiday.
• Monitoring the Disciplinary Actions are processed as per the Company policy.
• Arranging for Medical Insurance Cards and Medical treatments of employees.
• Hearing complaints and grievances from employees and find solutions.
• Reporting HR Manager on New recruitment, Staff Turnover, Saudi Nationalization percentage and all other HR related tasks.
• Training employees and managers in SAP ESS and MSS process.
• Preparing HR presentations.
• Allocating HR tasks and evaluating performance.
• Documentation of new recruitments.
• Request for medical insurance cards.
• Bank account applications for new employees ( for salary payment).
• Eqama renewal and new Eqama requests.
• Requests for exit reentry visas.
• Ticketing for annual vacations and emergency vacations.
• Contract renewal process.
• Implementing Company policies related to Employees.
• Keeping and updating of Employee Master List.
• Weekly Reporting on localization percentage.
Perform all the below financial accounting tasks
Petty cash handling.
Preparation of vouchers.
passing journal entries of transactions.
Keeping Fixed Asset Register and capitalization of new Assets.
Supervising Inventory counts, maintaining stock register, and verifying purchase and sales documents.
Follow up with creditors by using credit aging report.
Graduated
Bachelor of Commerce
