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Abdulsalam Waleed, Call Center & Sales Representative / Merchandise Coordinator

Abdulsalam Waleed

Call Center & Sales Representative / Merchandise Coordinator·Beyon Al Dana Amphitheatre

Bahrain

Bachelor's degree, Business Administration and Management

Work experience

Total years of experience: 9 years, 4 months

Call Center & Sales Representative / Merchandise Coordinator

October 2021 - Present

Beyon Al Dana Amphitheatre

Manama, Bahrain

October 2021 - Present

• Managed inbound/outbound calls, ticket bookings, and event inquiries.
• Promoted and upsold event tickets and packages to maximize revenue.
• Handled merchandise sales and booth operations, including opening/closing
reports.
• Prepared accurate daily and concert reports for merchandise and events.
Company industry:
Events Management

Team Member – Main Operations Center (MOC)

October 2025 - November 2025

Bahrain Asian Youth Games – 3rd Edition

Manama, Bahrain

October 2025 - November 2025

• Monitored and coordinated games/events 24/7 from MOC.
• Analyzed reports from committees, resolved issues, and escalated as needed.
• Prepared daily and final comprehensive reports for the tournament.
Company industry:
Sports & Outdoor Activities

Property Adviser

June 2020 - April 2025

W\&Y Real Estate

Manama, Bahrain

June 2020 - April 2025

• Managed property rentals and sales, ensuring smooth transactions.
• Negotiated agreements between buyers and sellers.
• Drafted rental contracts and supervised maintenance services.
• Oversaw rent collection, utility payments, and issue resolution.
Company industry:
Real Estate

Skills Trainer

February 2017 - March 2024

Challenger Team

Manama, Bahrain

February 2017 - March 2024

• Designed and delivered leadership and personal development programs.
• Facilitated capacity-building workshops and mentorship sessions.
Company industry:
Events Management

Election Operations Assistant

October 2022 - November 2022

Bahrain Elections

Manama, Bahrain

October 2022 - November 2022

• Supported coordination and execution of election operations.
• Managed voter registration, ballot distribution, and polling logistics.
• Prepared accurate documentation and reports.
Company industry:
Other Business Support Services

Restaurant Operations Supervisor

July 2019 - September 2020

Villa 6 Restaurant

Manama, Bahrain

July 2019 - September 2020

• Managed operations across three locations.
• Oversaw staff scheduling, payroll, and supplier relations.
• Planned catering services and menu development.
Company industry:
Catering, Food Service, & Restaurant

Education

Arab Open University

January 2025

January 2025

Bachelor's degree, Business Administration and Management

Bahrain