User Support Team Leader
National Guard Health Affairs
Total years of experience :18 years, 4 Months
Working at Imam Abdurrahman AlFaisal Hospital since January 2006 up to date as a User
Support Senior Technician for both workstations hardware and software, and network
troubleshooting. Since 2006 I have been the speaker in the General Orientation for our
department.
❖ Had a role with CIMS Team in the successful lunching of the Health Information System of
Quadramed (QCPR) in AL Imam Abdurrahman AlFaisal Hospital in the year 2008.
❖ Since the start of the Medical System Quadramed (QCPR), I have been responsible for
creating and troubleshooting all related issues to printer connectivity from server to end
user location.
❖ Participating in redesigning, installing and terminating computer room network. Installing
and relocating switches and ports.
❖ Annual Fire & Life Safety in-service training for the years 2008 -2009 -2010
National Guard Health Affairs, Saudi Arabia, Dammam
❖ As a personal experience, I have been a volunteer in the family business as a Computer
Technician from 2004 to 2006 solving computer problems related to it.
Congratulation Letter From Human Resources and Payroll Services
Department for “Excellent Rating” for Performance Evaluation 2009 - 2010
National Guard Health Affairs, Eastern Region, Dammam
April 3, 2010
• Congratulation Letter From Human Resources and Payroll Services
Department for “Excellent Rating” For Performance Evaluation 2012-2013
National Guard Health Affairs, Eastern Region, Dammam
December 22, 2012
• Congratulation Letter From Human Resources and Payroll Services
Department for “Excellent Rating” For Performance Evaluation 2013-2014
National Guard Health Affairs, Eastern Region, Dammam
December 31, 2013
• Congratulation Letter From Human Resources and Payroll Services
Department for “Excellent Rating” For Performance Evaluation
In the Congress Held at Seef Center, AlKhobar
National Guard Health Affairs, Eastern Region, Dammam
March 1 & 2, 2008
• Appreciation Certificate for “Educational Awareness Day for Diabetes” as a
Support Staff
National Guard Health Affairs, Eastern Region, Dammam
Feb. 26 & 27, 2008
• Congratulation Letter From Human Resources and Payroll Services
Department for “Excellent Rating” for Performance Evaluation
Letter of Appreciation From Pharmaceutical Care Department
National Guard Health Affairs, Eastern Region, Dammam
December 29, 2013
• Certificate of Appreciation Obesity Management Congress as an IT Support
Staff
Prince Sultan Bin Abdulaziz Center For Science and Technology
February 15-16, 2014
Languages:
• Arabic: Native language
• English: Excellent speaker, reader, and writer
Skills:
• Fast at typing using the keyboard.
• Professional handling and analyzing PC problems.
• Professional in Microsoft Office Applications
Finished 53 Hours.